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          Find a Location

          Securityplus Federal Credit Union has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Securityplus Federal Credit Union

              7135 Windsor Blvd Windsor Mill, MD 21244

            • Securityplus Federal Credit Union

              4470 W. Northern Parkway Baltimore, MD 21215

            • Securityplus Federal Credit Union

              60 Painters Mill Road Owings Mills, MD 21117

            • Securityplus Federal Credit Union

              1514 Woodlawn Dr Baltimore, MD 21207-4009

            Business ProfileSecurityplus Federal Credit Union

            Credit Union
            Multi Location Business

            Contact Information

            7135 Windsor Blvd

            Windsor Mill, MD 21244

            Get Directions
            Visit Website
            Email this Business
            (410) 281-6200

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            37 complaints closed in last 3 years

            17 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 86

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers financial services.

            Business Details

            This is a multi-location business.

            Find a Location

            Securityplus Federal Credit Union has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Securityplus Federal Credit Union

                7135 Windsor Blvd Windsor Mill, MD 21244

              • Securityplus Federal Credit Union

                4470 W. Northern Parkway Baltimore, MD 21215

              • Securityplus Federal Credit Union

                60 Painters Mill Road Owings Mills, MD 21117

              • Securityplus Federal Credit Union

                1514 Woodlawn Dr Baltimore, MD 21207-4009

              Location of This Business
              7135 Windsor Blvd, Windsor Mill, MD 21244
              Email this Business
              BBB File Opened:
              12/21/2000
              Years in Business:
              86
              Business Started:
              1/1/1938
              Business Incorporated:
              1/1/1938
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Security Plus Credit Union
              Business Management
              • Ms. Denise M Aviles, VP of Internal Audit
              Contact Information

              Principal

              • Ms. Denise M Aviles, VP of Internal Audit

              Customer Contact

              • Ms. Denise M Aviles, VP of Internal Audit
              Additional Contact Information

              Fax Numbers

              • (410) 281-6273
                Primary Fax

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              37 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/28/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              My CD matured on July 29, 2024. I promptly submitted my request to cash out the CD. It has been 30 days, and this bank has ghosted me and refused to mail me the check. I feel I have been ******* by this bank. I want my CD closed and the entire amount mailed to me on a check ASAP. Because of the bank's delay, I want August's interest and dividend be included in the check as well.
              Read More
              Read 36 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Chris K

              07/22/2024

              As others have noted the customer service is really horrible. I am trying to provide instructions NOT to renew a CD that matures in a few days and they require that I call on the maturity day (!) otherwise they will take it as a request to close the account and charge me early withdrawal penalty (this is clearly another attempt for them to profit on unsuspected customers).This makes no sense whatsoever (as customers might be indisposed) so this is clearly an attempt for the FCU to renew the CD according to its own (favorable) rates counting on the fact that the customer may not be able to call. This review and complaint is in line with other reviews and complaints available online. Unfortunately this FCU is using very hostile and aggressive to the customer practices and as a such it is being reported.

              Securityplus Federal Credit Union Response

              07/24/2024

              We sincerely apologize for the frustration you faced while trying to simply close your share certificate when it matures. Your comment about people not being available on the maturity date to indicate their intention is correct and reasonable. Unfortunately, when members receive certificate maturity notices, it is one-month prior to maturity and when they send a request for closure, we simply make it clear that there is a penalty if the certificate is closed prior to the maturity date. On July 23, 2024, one of the Credit Union's managers responded to your secured message about receiving the closure request which will be processed on the certificate maturity date. We thank you for bringing this matter to our attention so that we may improve on this process and provide exceptional service going forward.
              Read 1 More Customer Review

              Local BBB

              BBB of Greater Maryland

              More Info on Local BBB

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