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          Find a Location

          Bangor Savings Bank has 65 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Bangor Savings Bank

              24 Hamlin Way Bangor, ME 04401-6497

            • Bangor Savings Bank

              687 Hogan Road Maine Square Mall Bangor, ME 04401

            • Bangor Savings Bank

              425 Wilson St Brewer, ME 04412-1521

            • Bangor Savings Bank

              232 North St Calais, ME 04619-1620

            • Bangor Savings Bank

              22 Main St Dexter, ME 04930-1375

            Business ProfileBangor Savings Bank

            Bank
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            See all additional business information

            Contact Information

            24 Hamlin Way

            Bangor, ME 04401-6497

            Get Directions
            Visit Website
            (877) 226-4671

            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 173

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Bangor Savings Bank offers personal and business banking, as well as loans, payroll services, and investment management.

            Products & Services

            Loan, Mortgage

            Business Details

            This is a multi-location business.

            Find a Location

            Bangor Savings Bank has 65 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Bangor Savings Bank

                24 Hamlin Way Bangor, ME 04401-6497

              • Bangor Savings Bank

                687 Hogan Road Maine Square Mall Bangor, ME 04401

              • Bangor Savings Bank

                425 Wilson St Brewer, ME 04412-1521

              • Bangor Savings Bank

                232 North St Calais, ME 04619-1620

              • Bangor Savings Bank

                22 Main St Dexter, ME 04930-1375

              Headquarters
              24 Hamlin Way, Bangor, ME 04401-6497
              BBB File Opened:
              12/31/1998
              Years in Business:
              173
              Business Started:
              1/1/1852
              Business Incorporated:
              5/1/2007
              Type of Entity:
              Corporation
              Number of Employees:
              750
              Alternate Business Name
              • Bangor Wealth Management
              • Bangor Insurance Services
              • Bangor Payroll & Tax Services
              • Bangor Treasury & Payment Services
              Business Management
              • Ashley Davis, Compliance Manager
              • Sonja Benner, Compliance Officer
              • Mr. David Pease, Senior Vice President
              • Mr. Robert Montgomery-Rice, President/CEO
              Contact Information

              Customer Contact

              • Ashley Davis, Compliance Manager
              • Sonja Benner, Compliance Officer
              • Mr. David Pease, Senior Vice President
              Additional Contact Information

              Fax Numbers

              • (207) 990-3116
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              9 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/22/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I currently hold a mortgage with the Bank, which imposes fees and interest charges on me when I am paying. I was not informed by the Bank that I cannot make payments in increments smaller than the exact amount owed, nor that they would retain any excess payments beyond the amount due. I have paid over 9000 dollars since 6/24 and as of today 8/22 they still have my money. This mortgage has been serviced with partial payments from the outset. Recently, a representative from the loan department. Max on 8/22 at 10:30 am ET, ended a phone call abruptly after failing to assist me adequately or address my inquiries. Despite my attempts to obtain information, the representative was uncooperative. I subsequently requested to speak with a supervisor, but we were disconnected, and no return call was made. After multiple follow-ups, I reached ****, the loan manager, and have now spent approximately two hours resolving this issue. The Bank has indicated they will return the excess payment and informed me that I cannot remit further smaller payments until the late amount has been paid in full. I seek clarification on the legality of this practice?
              Read More
              Read 8 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Michael G

              05/08/2023

              I have been with Bangor Savings Bank for more than 13 years and they have never let me down. They were pro-active once when a glitch with my debit card threatened to leave me stranded out of town. Their **************** deserves an A+. That says a lot in a day when even "C" **************** is rare. I freely recommend them to friends who are looking for a new bank. Thank you, Bangor Savings Bank!

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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