Business ProfileforStory Basements
Additional business information
At-a-glance
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Related Categories
Overview
Story Industries (Story Basement Technologies & Story Restoration Services) offers insulation, basement waterproofing, encapsulations, foundation repair, mold remediation, and moisture control.
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 141 W Wexford Ave, Buckley, MI 49620-8600
- BBB File Opened:
- 6/2/2017
- Years in Business:
- 8
- Business Started:
- 7/1/2016
- Business Incorporated:
- 4/19/2018
- Accredited Since:
- 6/19/2017
- Type of Entity:
- Corporation
- Alternate Business Name
- Story Industries
- ABSR, Inc.
- Story Industries, Inc.
- Related Businesses
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Contact Information
Principal
- Mr. Ted Allen, President/Owner
Customer Contact
- Mr. Ted Allen, President/Owner
Customer Complaints
0 Customer Complaints
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File a ComplaintCustomer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Johnny D
1 star06/06/2022
Story Basements Response
06/07/2022
Please see the attached letter that was both emailed and sent to the customer's physical address. We have attempted multiple times to make this right, with no communication back from the customer.
2/7/22
Dear ,
Per your approval, Story
Basement Technologies installed 1" of HVLP Foam Insulation and Proper
Vents on November 10th, 2021, *********. This project was bid for $3,850.00, and you sent us a deposit of
$1,925.00 on July 28th, 2021.
Upon completion of the
project, it was made known that you were unhappy with the way the project
turned out and refused to pay the remaining balance owed of $1,925.00. Upon
multiple attempts to reach you and make things right, we have not been given
the permission to access your home to address any potential problems.
As your remaining balance
is nearing 90 days past due, we are reaching out once more to give you the
opportunity to allow us to address the issues that you have. We always stand by
our work, and will do what we need to, to have our customers satisfied with the
work we do.
We ask that you allow us
the chance to make this right. Please contact our office at (231) 269-3233, and
we will be happy to send someone out to address the issues.
Sincerely,
Story Basement
Technologies
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