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          Ed Rinke Chevrolet Buick GMC has 1 locations, listed below.

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            Business ProfileEd Rinke Chevrolet Buick GMC

            New Car Dealers
            BBB accredited business

            Contact Information

            26125 Van Dyke Ave

            Center Line, MI 48015-2103

            Visit Website
            (586) 754-7000

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            Customer Reviews

            1.67/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 3/16/2012

            Years in Business: 107

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            26125 Van Dyke Ave, Center Line, MI 48015-2103
            BBB File Opened:
            3/22/1979
            Years in Business:
            107
            Business Started:
            1/1/1917
            Business Incorporated:
            11/16/1950
            Accredited Since:
            3/16/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Ed Rinke Chevrolet
            • Ed Rinke Buick
            Contact Information

            Principal

            • Mr. Edgar Rinke Jr., Owner

            Customer Contact

            • Mr. Edgar Rinke Jr., Owner
            • Mr. Frederick G. Rinke Jr., Executive Manager
            Additional Contact Information

            Fax Numbers

            • (586) 754-0900
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            02/21/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On 12-16-22 I went into Ed ********************** dealership for service on my 2021 Yukon xl. I dealt with service advisor ************************* who told me that my vehicle no longer was covered under warranty and I was charged out of pocket for my repairs $3660.40 to be exact .on 2-13-23 I took it back to Ed ********************** because I felt as if there was still something wrong with my vehicle. I dealt with Service advisor ***** again and found out that my vehicle was under warranty at the time of my repair and currently is still active. I was told that I had to file for a reimbursement with Gm on my own I due to her negligence. I asked if f they could help me with submitting a reimbursement claims m and was told no I reached out to Gm customer service for help and contacted Ed ********************** numerous times to no avail I have all documentation and there is a lot more to the story that can provide upon request
            Read More
            Read 4 More Complaints

            Customer Reviews

            6 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Marven H

            03/01/2024

            Had the worst experience with the parts department. Front Counter *** when I approached I need a key made for my new vehcile, without even allowing me to finish speaking cut me off and said we dont make keys for dealers ( just because iam a middle eastern wanted to not help me). As I look up at the sign behind the counter and states you need a title and registration, Which I had both ( Also took a photo of it ). Because I was dealer he said its too much of liablity to cut a key. I asked for a manager ********************** came to the counter without allowing to explain what I need, said NOPE TOO MUCH OF A LIABLITY, and told my why did I buy a car without a key. We are a dealership and cars come like this from the Auction and even had my dealer Licenses along with me. Ended up going to a different ***** dealership got it done with no issues, and when I told them what happen at ************* they said there is no such thing. Tried calling ***************** I guess the dealership manager and left a message and never called back.

            Ed Rinke Chevrolet Buick GMC Response

            03/04/2024

            Ed ********************** does have a policy against cutting a key for a used car vehicle that was purchased at auction.  The parts counter has a sign showing we need proof of ownership before we can provide a new key.  we do not cut a key unless we have proof that dealer physically owns that vehicle. A signed off title from a vehicle purchased at auction is not enough for us to cut a key.  
            Read 5 More Customer Reviews

            Local BBB

            BBB of Detroit & Eastern Michigan

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