We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Tuffy Auto Service Centers has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileTuffy Auto Service Centers

            Engines

            Contact Information

            Grand Rapids, MI 49503-1362

            Visit Website
            (616) 458-8091

            Business hours

            8:00 AM - 6:00 PM
            Business Hours
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 4:00 PM
            Closed

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Tuffy Auto Service Centers states they offer auto repair 

            Business Details

            Location of This Business
            Grand Rapids, MI 49503-1362
            BBB File Opened:
            1/1/1997
            Years in Business:
            27
            Business Started:
            1/1/1997
            Date of New Ownership:
            3/1/2024
            Business Incorporated:
            1/1/1997
            Type of Entity:
            Corporation
            Alternate Business Name
            • F & F Service Centers, Inc.
            Hours of Operation

            Primary

            M:
            8:00 AM - 6:00 PM
            T:
            8:00 AM - 6:00 PM
            W:
            8:00 AM - 6:00 PM
            Th:
            8:00 AM - 6:00 PM
            F:
            8:00 AM - 6:00 PM
            Sa:
            8:00 AM - 4:00 PM
            Su:
            Closed
            Business Management
            • Asim Altaf, Owner
            Contact Information

            Customer Contact

            • Asim Altaf, Owner
            Additional Contact Information

            Fax Numbers

            • (616) 458-1670
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/15/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I took my car there to get fixed because it was leaking coolant, I drove it there, they called and said they fixed it yesterday but they say they tried to crank it today and it won't start and they will not do anything to resolve the issue, i feel if i drove my car there, i should at least be able to ************* from there.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            William B

            05/31/2022

            I took my 2007 Saturn car to this Tuffy brake repair business because the brakes appeared to start to be dragging the cars speed down in city driving. After about 30 minutes the business manager told me that his mechanic told him that both the front and back brake systems needed to be replaced, especially the front brakes.Calapers , pads, rotors , hoses , lah? , for a total price of $1430.97 I asked for and received a copy of the itemized repair estimate.Because the estimate was so high, I took the car to a mechanic that has always done my serious mechanical work on my cars and trucks. My regular mechanic carefully examined the car in my presence and assured me that none of the list of parts listed by the Tuffy mechanic needed to be replaced.

            Tuffy Auto Service Centers Response

            06/01/2022

            TO WHOM IT MAY CONCERN CUSTOMER BROUGHT TO TUFFY AUTO SERVICE CENTER FOR BRAKE INSPECTION INDICATED THAT BRAKES WHERER HANGING UP AT TIMES. VEHICLE WAS INSPECTED AND FOUND ** WHEEL HARD TO TURN LOOKED AT BRAKES WHILE PADS STILL HAD SOME TIME ON THEM THE ** ROTOR WAS GETTING HOTTER THEN THE REST THEM WITH AGE AGE VEHICLE AND PROBLEM THAT WAS FOUND SUGGESTED REPLACING CALIPERS HOSES PADS ROTORS ON FRONT. ALSO GAVE CUSTOMER OPTION TO DO CALPERS AND HOSES ONLY ON FRONT. REAR BRAKE HAD SOME TIME BUT CONDITION OF ROTORS WAS POOR HAD SUBSTANCLE RUST CUSTOMER WAS ADVISED. ******************** PRIDES ARE SE** ON HONESTY AND *********.

            Local BBB

            BBB in Western Michigan

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.