Business ProfileforTony Betten & Sons Ford

I went in originally back in April (4/18/24 I believe )when my engine light first came on. At that time I was told it was an emissions issue and they fixed it. Not even a full two months later my engine light came back on. I took it to the dealer on 5/24/24 letting them know the warnings I was getting, specifically transmission control module has detected a fault and at that time was told to bring my car back for repairs after they get the part. The first issue was I never got a call about the part coming in I had to reach out to them after waiting a few weeks and then I was put on the schedule. I totally understand car shops are busy so I didnt complain I just scheduled with ****. At the time of scheduling I specifically said if you have my car for an extended period I need a loaner. Day of drop off I sat for about 45 minutes waiting on a loaner before I was told that the loaner had been given to someone else and I would need to come back a different day to coordinate with the body shop. The body shop lady was great (believe her name was *****) everything she said she would do she did and yes she did give me a loaner that I ended up keeping while they serviced my vehicle in the service department and body shop. Here it is 8/1 and my engine light is back on with the EXACT same message as before. Mind you they had my vehicle for over two weeks maybe two and half. My paper work does show they changed some modules but Im starting to believe the code is just being cleared and Im being given my vehicle back. Every time I went I did it during my warranty now my warranty is up and I cant get anyone to call me back from service. Today I even sent a message online asking to speak with a manager. How is my car back having the same issue a month later? To top it off I mentioned to **** that there is a CSP alert in my **** app that talks about fuel injectors which can impact engine function, no one ever looked into that to see if that was the problem. Im frustrated