Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Whitaker Carpentry has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforWhitaker Carpentry

    Carpenter

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    801 Juniper Street, Ishpeming, MI 49849
    BBB File Opened:
    10/8/2019

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Janna F

    1 star

    01/02/2022

    I cannot warn you enough against hiring Whitaker Carpentry. I hired him in Feb 2020 with a deposit with the contract stating he would provide two siding material lists so I can order my own siding and be on the schedule for early spring. He did neither. I spent from Feb until August emailing/calling/sending FB messages to get this work done. He only provided by mid summer a partial material list which by then was too late to order the siding we wanted. His replies were always several weeks after me sending multiple messages and attempts to contact him. The replies were always full of excuses. By mid/end of summer we were desperate to get siding on our new build and told him we wanted our money back so we could go another route. He refused. Spent another month hearing excuses about why he didn't think we should get our money back. I finally had to file a small claims lawsuit, which happened in November and he was ordered to pay me back by Dec 31. He hasn't. He has a judgement against him. He will say it's all COVID related issues and he's never had this problem but the pandemic doesn't: 1) Make a contractor terrible at communication. His only timely replies were when he was collecting the money and when I had to ask for it back. 2) Never bother to visit the job site with the homeowner to make sure everyone is on the same page and review all the job specifications (as asked) 3) Ask redundant questions via email that had been gone over multiple times 4) Over promise and under deliver EVERY SINGLE time he responded on timelines. 5) Not have a copy of the contract on hand. Because he claims the contract says the deposit is non refundable but it does not. He also didn't know my address. Clearly he is not managing his business well at all. If you hire him, know that your money is being used to dig himself out of a hole and you will be lucky if he has the money to buy materials or pay his crew by the time he gets to your project. I am only leaving this review in hopes of sparing someone else the amount of stress and anxiety hiring this contractor has caused me and my family. And I guarantee if they reply to this review it will be a huge list of excuses, all of which they've given for nearly a year since taking my money and not doing a single thing to earn it.

    Local BBB

    BBB of Detroit & Eastern Michigan

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.