Business ProfileforCustoMyLove
Current Alerts For This Business
On January 16, 2024, BBB investigated CustoMyLove for its business practices. The investigation was prompted by consumer complaints and a BBB Scam Tracker report. One consumer told BBB, “Wrong description, sizing does not match their chart. Quality is junk. Customer service is horrible, no returns unless you pay shipping back to China. Seller made it seem they were in the USA until after you purchased.”
BBB has exhausted all forms of contact with the business. BBB requested background information, including physical location and any assumed names. The request was sent via email and postal mail to a Michigan address of unknown origin. Mail was returned marked “No Such Number”. Emails were read, but BBB received no response.
According to information in BBB files, CustoMyLove is not a registered business name in Michigan. It seems likely the business is located in China.
If you have additional information to share with BBB and other consumers about CustoMyLove, please submit a BBB Scam Tracker report at https://www.bbb.org/scamtracker. If you have already sent money to this entity, BBB suggests contacting your bank immediately, then filing complaints through the FBI's Internet Crime Complaint Center at www.ic3.com and BBB at https://www.bbb.org/file-a-complaint.
At-a-glance
Business Details
- Location of This Business
- Laingsburg, MI 48848
- BBB File Opened:
- 12/13/2022
- Contact Information
Customer Contact
- Complaint Handler
Customer Complaints
40 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/12/2024
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
Customer Reviews
8 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Alicia R
1 star05/09/2024
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