ComplaintsforMr. Rooter Plumbing
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Complaint Details
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Initial Complaint
11/02/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
This business is now located at ***********************************************************. and their phone number is ************. The service provided was augering tree roots in the drain pipe between the toilet and the septic tank. The quoted price was $1,100.00 (figured on a tablet and shown to the customer) but a 'discount' was offered and the customer was charged $1,000.00. $1,000.00 cash was given to the serviceman. A receipt was requested but the serviceman said he couldn't provide a receipt, one would be mailed to the customer. A receipt arrived a few days later indicating $801.00 had been paid. Upon contacting the store (and making personal appearances at the store) to inquire about the missing $199.00/$200.00, the customer was told that he had paid $800.00, not $1,000.00. That is not true, the customer paid the serviceman $1,000.00 cash on site and if he had paid just $800.00, why did he get a receipt for $801.00? Something is rotten in the state of Denmark! The customer is a senior citizen.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.