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Find a Location

KFC has 17 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • KFC

      2112 Industrial Dr Niles, MI 49120-1233

    • KFC

      406 S Centerville Rd Sturgis, MI 49091-2056

    • KFC

      2026 W Main St Kalamazoo, MI 49006-3041

    • KFC

      222 Lansing St Charlotte, MI 48813-1606

    • KFC

      1317 N Eaton St Albion, MI 49224-1040

    Business ProfileforKFC

    Carry Out Food
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    KFC has 17 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • KFC

        2112 Industrial Dr Niles, MI 49120-1233

      • KFC

        406 S Centerville Rd Sturgis, MI 49091-2056

      • KFC

        2026 W Main St Kalamazoo, MI 49006-3041

      • KFC

        222 Lansing St Charlotte, MI 48813-1606

      • KFC

        1317 N Eaton St Albion, MI 49224-1040

      Location of This Business
      2112 Industrial Dr, Niles, MI 49120-1233
      BBB File Opened:
      9/9/1999
      Alternate Business Name
      • William F. Alford Company
      • Kentucky Fried Chicken
      • William F. Alford Co.
      Contact Information

      Principal

      • Kim Keck, Corporate VP

      Customer Contact

      • William F Alford, Owner
      • Kim Keck, Corporate VP
      • Dallas Rudd, Managing Partner
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      patricia W

      1 star

      02/02/2024

      This location has a serious issue with the people working there I called at 7pm to place order for and no answer. I pulled up to order my food at 730pm was ordering 2 of the 16 piece meals I was told they didnt have enough product so I said okay how about 1 16 piece meal and then waited 10 minutes and was told couldnt do that either because they were completely out of product..a chicken restaurant thats out of chicken so then I decided to park and go in to clarify this with management and when I get inside music was blaring so loud its no wonder they didnt hear the phone earlierthe manager was very rude zipped her coat to cover her name tag as she was walking towards me then she proceeded to tell me they couldnt complete my order because the fryers went down even though they were making chicken strip basket for customer ahead of me? So Im thinking to myself hummm are they out of chicken or are the fryers down??? So I politely said maybe you should post a sign on window to let customers know you ***** was down then as I am leaving the manager said dont come back??? Dont worry I wont be back!!!! This was not the first time Ive had similar issues with this store my last visit over a year ago, so I thought I would try it again to see if it was better now and definitely isnt. They didnt want to make my order because it was large and didnt want to take the time to make it. Well they cost the company over a 100$ order obviously they are going to continue to lose money if they dont address the issue with the employees here. Its sad this is the only one left in ************ I use to go to the one at the other end of ******** towards ******** for years and never had any issues. Called their corporate office again hopefully someone does something.

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