Business ProfileforC C Pool Builders & Service
At-a-glance
Customer Complaints
3 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 6644 Turk Rd, Ottawa Lake, MI 49267-9578
- BBB File Opened:
- 3/29/2007
- Years in Business:
- 24
- Business Started:
- 4/2/2000
- Accredited Since:
- 6/7/2007
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Sole Proprietorship
- Number of Employees:
- 15
- Alternate Business Name
- C C Pool Service
- C C Pools LLC
- CC POOL BUILDERS & SERVICE LLC
- Contact Information
Principal
- Mr. Craig Caster, Owner
Customer Contact
- Mr. Craig Caster, Owner
- Mrs. Joyce Caster
- Ms. Eva Legg, Administrative Assistant
- Additional Contact Information
Fax Numbers
- (734) 856-3888Primary Fax
Phone Numbers
- (419) 392-1199Other Phone
- (734) 856-3888
Customer Complaints
3 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Cheryl C
1 star08/30/2022
C C Pool Builders & Service Response
09/08/2022
Customer called in & had us close her pool on 10/22/21. No completes to our office prior to us calling her for the past due amount. Several attempts to contact her & no return phone call. After the office staff blocked the office number the customer answered the phone call. Our staff member then talked to her & the customer kept tell her that the opening was bad. We did not do her opening we did her closing last year (2021).The Customer called us & asked us to close her pool knowing she had additional expenses (our services are not free).
See below for Attempts to contact her.
4/8/22 - Mailed copy to her.
4/19/22 - LMOVM
6/23/22 - LMOVM
6/27/22 - LMOVM - That she owes on a balance.
7/18/22 - LMOVM - Called to let her know no service will be done till the bill was paid.
8/31/22 - Staff blocked phone # & talked with Customer. We told her that the bill was due or it would go to collections. Customer then asked if she could have 24hrs to think about it (paying or it going to collections). She never called back.
Customer decided to not call back.
C C Pool Builders & Service Response
09/08/2022
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