Business ProfileforWorld of Floors, LLC

Cheapest price but at a cost! World of Floors was the lowest price out of 3 carpet companies. We took the deal. 2 guys showed up to install- political stickers on their unmarked van, no hello, no introduction, no name given, just walked in as I had the door open waiting. I let it slide, I just need carpet and stat! Showed them the rooms to be carpeted. They got to work. Turned on their radio, no courtesy of asking, and played **************** No thanks. Never asked to use facilities, just helped his self to our main floor bathroom and didnt wash his hands- I wouldve said yes, its about principle! Yelled down to me from upstairs, without addressing me since he never asked my name, that I needed to call the office to pay the rest owed Id call but they dont trust me! Ha ha You have to do it before I cut the carpet.Dragged the carpet across two freshly painted corners of drywall that had to be repaired. No boot covers on the brand new carpet. Left a bare floor spot in a closet- he obviously cut it wrong or didnt measure square. Inappropriate discussion of a poor taste of movie quote. (This sounds like nitpicking but seriously not ok discussion and the WORST customer service experience, or lack there of Ive ever endured)Complain to the service mgr and tell her we DO NOT want him back in our home. Same dude, *****(we found out, for the record), shows up with no confirmation of anyone coming out to repair. I question why he is at my home. He gets upset at me and gets in his van and tears out of my driveway, down the street. Only to show back up 5 minutes later!! Psychologically unstable temper, apparently, with a very fragile ego! My husband calls this ******************* and is hung up on. We cannot get the service manager back on the phone and no one wants to help us in the office. Inappropriate, disrespectful, and a liability! WoF should be embarrassed to have such a person representing their company! I feel threatened in my own home!Not worth the money we saved!

We apologize if the installer didn't ask to turn on C*H*R*I*S*T*I*A*N R*A*D*I*O. We find that most customers prefer to hear the sound of music rather than the tools during the installation process. We are glad that the service your husband scheduled has been resolved. If you need anything in the future please do not hesitate to reach out to our office.

We apologize if the installer didn't ask to turn on C*H*R*I*S*T*I*A*N R*A*D*I*O. We find that most customers prefer to hear the sound of music rather than the tools during the installation process. We are glad that the service your husband scheduled has been resolved. If you need anything in the future please do not hesitate to reach out to our office.