Business ProfileforEcoShield Pest Solutions Detroit West, LLC
At-a-glance
Customer Complaints
36 complaints closed in last 3 years
13 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Business Details
- Location of This Business
- 47815 West Rd Ste D-105, Wixom, MI 48393-4741
- BBB File Opened:
- 5/15/2019
- Years in Business:
- 12
- Business Started:
- 4/24/2012
- Business Started Locally:
- 4/24/2012
- Business Incorporated:
- 3/20/2019
- Accredited Since:
- 6/28/2019
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- EcoShield Pest Control, LLC
- Business Management
- Brian Slutter, Service Manager
- Cyndi Shouse, Customer Service Manager
- Joe Markley, General Manager
- Contact Information
Principal
- Joe Markley, General Manager
Customer Contact
- Brian Slutter, Service Manager
- Joe Markley, General Manager
Customer Complaints
36 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/24/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Customer Reviews
25 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jodi G
1 star09/05/2024
EcoShield Pest Solutions Detroit West, LLC Response
10/14/2024
Hi Jodi,
Thank you for sharing your experience. We understand how frustrating it must be to deal with aggressive sales tactics and difficulty canceling your service. At Ecoshield, we strive to respect customer decisions and ensure that the cancellation process is straightforward, so it’s concerning to hear that this wasn’t your experience.
We’d like to review your account and ensure that your cancellation request is processed promptly. Please reach out to us directly at customerfeedback@theshieldco.com so we can investigate further and work toward resolving the issue.
We appreciate your feedback and the opportunity to assist you.
Customer Feedback Team
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