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Find a Location

SectorSeven, LLC has 1 locations, listed below.

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    Business ProfileforSectorSeven, LLC

    Telecommunication Equipment
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/20/2018

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    According to the information provided by SectorSeven, this company is a global provider of Telecom Solutions.

    Business Details

    Location of This Business
    1968 Turning Leaf Ln SW, Alexandria, MN 56308-4505
    BBB File Opened:
    2/9/2018
    Years in Business:
    11
    Business Started:
    11/13/2013
    Business Started Locally:
    4/4/2017
    Business Incorporated:
    11/13/2013
    Accredited Since:
    2/20/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Elin Ashler, Controller
    Contact Information

    Principal

    • Elin Ashler, Controller

    Customer Contact

    • Elin Ashler, Controller

    Customer Complaints

    1 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Elijah M

    1 star

    06/10/2023

    I emailed them prior to purchase and said I didn't have to worry that I would get what I ordered well they lied I got a phone that was advertised factory unlocked which was fraudulent it was a former Sprint phone refreshed according to a Samsung company representative. when I notified them they apologize sent me the lowest form of return postage possible and refused to exchange and stand behind their product, they only wanted me to return the phone so I have been without a phone for 5 days once I got the return slip i package the phone up and won't get my physical money probably till Friday if that they might try to screw me out of that as well

    SectorSeven, LLC Response

    06/12/2023

    Bobcat Wireless follows **** policies for returns, and offers a 60 day money back guarantee, twice as long as **** requires.  If a customer is not satisfied with their purchase from **, they can return it within 60 days, for a full refund provided that the phone is returned to ** in the same condition in which we shipped it, and including all accessories we sent with the phone. We will provide a prepaid shipping label for returns. We encourage customers to contact ** through the **** platform for all of their customer service needs. We respond to messages promptly and 100% satisfaction is our goal.  In this case, our records indicate this was an unlocked phone, and we did not have the exact model in stock to offer an exchange, so a refund was the most expedient way to make it right for the customer.  We will issue the refund upon receipt and inspection of the phone.

    Customer Response

    06/12/2023

    the company used the slowest form of postage and is due to be delivered given it was sent out on 06/05/2023 and still today is possibly 2 days away **** rep says it will get the last priority over all other mail-meter mail would have been faster. the company sold me a phone from sprint mobile as a factory unlocked and had 100 reviews they must have screwed the pooch when it came to my order. the company phone number no one answers go straight to voicemail and no one helps you even the **** doest resolve issue they sent the this statement on ****** and BBB review this is not 100% customer satisfaction this is 0% customer service satisfaction

    Local BBB

    BBB of Minnesota and North Dakota

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