Business ProfileforQuality Inn & Suites
At-a-glance
Related Categories
Business Details
- Location of This Business
- 814 American Blvd E, Bloomington, MN 55420-1358
- BBB File Opened:
- 1/27/2010
- Years in Business:
- 37
- Business Started:
- 1/1/1987
- Business Started Locally:
- 1/1/1987
- Alternate Business Name
- Quality Inn
- Business Management
- Rhonda Vandeslueten, Owner/Manager
- Roshan Bhakta, Owner
- Contact Information
Principal
- Rhonda Vandeslueten, Owner/Manager
- Roshan Bhakta, Owner
Customer Contact
- Rhonda Vandeslueten, Owner/Manager
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/30/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
At and or about the time of 6:17 Friday May 26th *********** ********* ****************** and approximately 10th avenue at the quality inn hotel
The ******* restaurant connected to quality inn was my destination, went to the quality inn to visit someone that I met earlier that day was leaving walked out of bottom corridoors of both to entrance of the hotel if you were leaving the hotel it'd be to the left looking towards *******
Proceeded to walk down the stairs leaving the hotel wanting to go to ******* restaurant look to the left walked into the doors that had a sign inside the door stating ******* entrance walked into the ******* entrance which had three glass doors one of the glass doors was mainly metal which was the original door I walked in door closed behind me turn around to look at the door and proceeded to the ******* entrance ******* entrance was locked look to the right there was a door to exit that door was locked so went behind where I entered door was locked hi ******* ************************* then realized I was trapped in the car area of the ******* entrance and the quality inn hotel then started recording on cell phone retrieving footage of me standing there being stuck and stating that I was stuck and clarifying that I was stuck and needed to prop the door to leave out of the entrance of the core area before propping the door knocking as I knocked on the door someone opened it to finally relieve me from the secluded solitude area I was confined in for about 5 minutes
BBB NOTE: Consumer provided information above via e-mail to BBB. Clarified for BBB that he is concerned not just about his own experience in the hotel entryway, but with the safety / security of others who may encounter this same issue.
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