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Find a Location

Experimax Coon Rapids has 1 locations, listed below.

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    Business ProfileforExperimax Coon Rapids

    Computer Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Experimax Coon Rapids is an independent Apple® computer resale and repair shop.  1-year warranty, set-up and data-transfer included. Technical support, house-calls and tutorials are available.

    We fix iPhone® and iPad® devices.  Most iPhone® repairs are done in about an hour. We warranty our work.

    We repair and upgrade iMac® and MacBook® computers.  Most in less than a day.  Walk-ins welcome.

    We buy gently-used Apple® products.  Trade-ins are welcome. If items are more than 7 years old, we offer free recycling.

    Products & Services

    MacBook Pro laptops, MacBook Air laptops, MacBook laptops, iMac computers, Mac Mini computers, Apple Watch, iPad, iPad Pro, iPad Air, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X

    Business Details

    Location of This Business
    13060 Riverdale Dr NW Ste 700, Coon Rapids, MN 55448-1357
    BBB File Opened:
    10/4/2018
    Years in Business:
    7
    Business Started:
    2/23/2017
    Business Started Locally:
    2/23/2017
    Number of Employees:
    5
    Alternate Business Name
    • Dailey Holdings Inc
    Business Management
    • Anna FL Dailey, President
    Contact Information

    Principal

    • Anna FL Dailey, President

    Customer Contact

    • Anna FL Dailey, President
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jessica M

    1 star

    02/21/2024

    We went in on a Friday for two iPhone batteries. The girl that was there went in back and checked, said one battery was there, the other had to be ordered. We said ok well just wait till the one comes in and get them done at the same time. The girl did some things in the computer and told us the battery would be in Sat. Next day. Five minutes later says, Im sorry, I forgot we dont have next day Saturday delivery, so, itll be here Monday ok. She did some more things in the computer, took my money and said ok its all set to be here Monday. Monday my boyfriend brought his phone in early, since his battery was already there, dropped it off and left. The girl called me a few minutes later saying, Im so embarrassed, the battery we have isnt for his phone, and I forgot to hit send to order the other one, its still in the cart it took three days to realize that AND they took apart his phone before double checking the battery. When my boyfriend went back, after an hour, to pick his phone up, they still didnt have it put back together so he had to wait another ********************************************************************** embarrassment. They then ordered the batteries to be in Tuesday. I decided after all that I didnt want to give them my business and didnt trust that they are competent enough to do proper work. So when we went in on Tuesday, there was a different, woman there that we never saw or talked to, along with the girl we dealt with. The woman wouldnt let the girl help us. The woman was very snide, and short with her attitude. NO APOLOGY!!!!! Kept interrupting me, wouldnt let me explain what happened, because like I said, she wasnt there, we never dealt with her. She refused to reimburse the total amount, the $35 deposit. They didnt do any work!! And they lied about the battery on hand, and failed to order the other one on time, they took apart the phone and opened the wrong battery without double checking.

    Local BBB

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