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          Emilys Health Store USA has 1 locations, listed below.

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            Business ProfileEmilys Health Store USA

            Retail Stores

            Current Alerts For This Business

            Alert:
            In October 2024, Emily's Health Store contacted BBB and expressed willingness to respond to previously unanswered consumer complaints. BBB will update the company's profile accordingly as those complaints are answered.

            Contact Information

            7362 University Ave NE Ste 310-5

            Fridley, MN 55432-3142

            Visit Website
            Email this Business
            (651) 317-9454

            Customer Reviews

            1/5

            Average of 14 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            16 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            7362 University Ave NE Ste 310-5, Fridley, MN 55432-3142
            Email this Business
            BBB File Opened:
            2/28/2024
            Business Management
            • Owner / Manager
            Contact Information

            Principal

            • Owner / Manager

            Customer Contact

            • Owner / Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            16 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/25/2024

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            Ordered an HDTV antenna on 9/20 and they immediately took payment but have yet to ship the antenna
            Read More
            Read 15 More Complaints

            Customer Reviews

            14 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Lydia I

            08/01/2024

            Please Do Not shop from Emilys Health Store:1- because their products are not what they advertise 2- they overpriced 3- they do not honor their policy, they give you 1 month return time period, but they dont send you return label to send the item back!4 they dont reply to your emails if you email them questioning the return label. 5 they dont answer you calls or messages that are left!!! And many more reasons.

            Emilys Health Store USA Response

            10/11/2024

            Dear ***** ****,

            Thank you for your valuable feedback. We apologize for the challenges you encountered, and we want to assure you that weve made major improvements to our system to enhance the customer experience.

            We've upgraded our backend processes to significantly reduce response times, with support tickets now being addressed within minutes. Additionally, we've introduced automated features that enable you to cancel orders, edit your shipping address, and manage returns instantly. These updates are designed to make your interactions with us faster and more convenient.

            We appreciate your patience and understanding as we work to improve. If you have any further questions or need assistance, please reach out to us at ************************************ We're here to help.

            Sincerely,
            Emily's Health Store Customer Support

            Read 13 More Customer Reviews

            Local BBB

            BBB of Minnesota and North Dakota

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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