Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Dura Supreme Cabinetry has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Dura Supreme Cabinetry

      300 Dura Dr Howard Lake, MN 55349-3001

      BBB Accredited Business
    • Dura Supreme Cabinetry

      607 Meacham Rd Statesville, NC 28677-2979

    Business ProfileforDura Supreme Cabinetry

    Cabinet Manufacturers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.5/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/8/2023

    Years in Business: 70

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Dura Supreme Cabinetry was founded in 1954 by Don Stotts, who began crafting cabinetry in his Minnesota garage after serving his country as a Navy Seabee. His son, Keith Stotts, grew the company from its roots to deliver a unique combination of outstanding value and leading-edge design in hand-crafted, American-made cabinetry. With such a legacy of quality, value, and craftsmanship, professional kitchen designers from coast to coast look to Dura Supreme for cabinetry that fulfills their customer’s desire for personalized design choices and outstanding quality.

    Products & Services

    Bria Cabinetry, Crestwood Cabinetry

    Business Details

    This is a multi-location business.

    Find a Location

    Dura Supreme Cabinetry has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Dura Supreme Cabinetry

        300 Dura Dr Howard Lake, MN 55349-3001

        BBB Accredited Business
      • Dura Supreme Cabinetry

        607 Meacham Rd Statesville, NC 28677-2979

      Location of This Business
      300 Dura Dr, Howard Lake, MN 55349-3001
      BBB File Opened:
      5/1/1988
      Years in Business:
      70
      Business Started:
      7/1/1954
      Business Started Locally:
      9/1/1963
      Accredited Since:
      9/8/2023
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Dura Supreme Cabinetry
      Related Businesses
      • Bertch Cabinet Manufactures
      Hours of Operation

      Primary

      M:
      7:30 AM - 4:30 PM
      T:
      7:30 AM - 4:30 PM
      W:
      7:30 AM - 4:30 PM
      Th:
      7:30 AM - 4:30 PM
      F:
      7:30 AM - 4:30 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Tony Sugalski, CEO
      Contact Information

      Customer Contact

      • Tanya Luhmann, Customer Service Manager

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Heather R

      1 star

      10/02/2024

      I recently purchased new kitchen cabinets from Dura Supreme's foil line. Unfortunately, the cabinets seem to have absorbed body and cooking oils (such as coconut, olive, and avocado), or the glue used in the product has seeped through. I followed the manufacturer's instructions and only used water to clean the cabinets. Despite regular cleaning, the cabinets have developed stains that cannot be removed. If you can imagine, stain botches all over every single cabinet front on matte black. When I raised this issue with Dura Supreme and sent them a drawer front, they offered only a 50% discount on new fronts instead of fully honoring the warranty. I am disappointed with this level of customer service, especially after making a significant investment in their product of ~30K. I am now hesitant to replace the fronts, as I am concerned that the new ones might also fail, and I would be left with additional expenses due to the manufacturer's mistake. I would never recommend this company to anyone; the look of these cabinets speaks for themselves.

      Dura Supreme Cabinetry Response

      10/10/2024

      Thank you for taking the time to provide your candid feedback regarding your Dura Supreme cabinets. We are sorry to hear that our product did not meet your expectations. Your concern is very important to us. A member of our Consumer Affairs team will be reaching out to you directly to better understand your concerns. Thank you.

      Local BBB

      BBB of Minnesota and North Dakota

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.