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Find a Location

Stronghammer Appliance Repair LLC has 1 locations, listed below.

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    Business ProfileforStronghammer Appliance Repair LLC

    Appliance Repair

    At-a-glance

    Customer Reviews

    4.73/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    According to Stronghammer Appliance Repair they offer home appliance repairs

    Business Details

    Location of This Business
    13570 Grove Dr # 234, Maple Grove, MN 55311-4400
    BBB File Opened:
    9/29/2016
    Years in Business:
    9
    Business Started:
    2/19/2015
    Business Started Locally:
    2/19/2015
    Business Incorporated:
    2/19/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Michael Ude, Owner
    Contact Information

    Principal

    • Michael Ude, Owner

    Customer Contact

    • Michael Ude, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    15 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ken N

    1 star

    05/31/2024

    Had scheduled repair on dishwasher (seal around door) between 3 pm and 5 pm, was told that the technician would text when he was on his way. Never got a phone call or text, called the office (5:15 pm) and was told he was on the way; 6 pm still no tech, no phone call or text; needless to say no response from anyone. Next day l thought someone would have the courtesy to call and apologize, but that didnt happen!! Called the company that we bought the dishwasher from who recommended Strong Hammer and told them our experience with their service and lack of a follow up, very unprofessional for a service minded companyKen N.

    Stronghammer Appliance Repair LLC Response

    06/03/2024

    Some how we set up the appointment with the customer but it never got on our schedule. We are very sorry this happened, it has honestly never happened before. I am still trying to figure out how it was even able happen so we can make sure it never happens again. We did have another customer with the same make, model and symptoms scheduled at that time, I am not sure if that affected it not getting booked correctly in the first place or not, but that is why when the customer called at 5:15 to see what was going on, the person they talked to thought it was for the job that was on the schedule (was out of the office and so was only working off of limited info at hand). We have reached out to the customer and offered to reschedule and do the diagnostic for free to try and make it right. ******* -- owner StrongHammer Appliance Repair

    Local BBB

    BBB of Minnesota and North Dakota

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