Business ProfileforTactile Medical

At 84 years of age, I don't need what Tactile Medical is putting me through. One star is one to many. In Oct. 2023 a salesman told me he would order one leg pump for me for $60. I had some swelling in one leg and felt I could afford the $60, which would be billed when it arrived. It didn't arrive until July 3rd of 2024. When it finally arrived, I didn't recognize the name and my husband opened the box to see what it was and who sent it. It was nearly a year later, the swelling had gone down in my leg and the company had sent me two pumps for $211.71. instead of the one I ordered for $60. They were huge and I didn't even bother to try one on. My husband flipped a switch to see if it even worked, out of curiosity. It was put back in the box exactly as packed. We called the day that it arrived, and told them it was not one pump like I had ordered, it took so long, my swelling was no longer a problem, and we were sending it back. The company said to wait until they called me to see if I could return it. I waited and waited again, and when no one called back, I sent it back to Tactile on Aug. 13, and paid the shipping of $17.25. I have been billed and threatened to have a Bill Collector, show up at my door. I have a stellar back ground and commit to leading a Godly life and this company has been very upsetting.