We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Water Doctors Water Treatment has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileWater Doctors Water Treatment

            Water Softener Supplies

            Contact Information

            8201 Central Ave NE Ste F-G

            Minneapolis, MN 55432-2099

            Visit Website
            Email this Business
            (763) 535-1800

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            8201 Central Ave NE Ste F-G, Minneapolis, MN 55432-2099
            Email this Business
            BBB File Opened:
            11/27/2001
            Years in Business:
            36
            Business Started:
            1/19/1988
            Business Started Locally:
            1/19/1988
            Business Incorporated:
            1/19/1988
            Type of Entity:
            Corporation
            Alternate Business Name
            • Hoey Marketing, Inc.
            Business Management
            • Laurie Hoey, Vice President
            • Bob Hoey, President
            Contact Information

            Principal

            • Bob Hoey, President

            Customer Contact

            • Laurie Hoey, Vice President
            Additional Contact Information

            Fax Numbers

            • (763) 535-1801
              Primary Fax

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/18/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            The plumbing wasn't done correctly to the *** The kitchen line should be cut and capped. The soft water feed line should be connected to the kitchen cold line. The cold line is hard water running through my RO filters causing my filters to be used too fast and hard. They wanted to charge me for work that should've been done originally. I already paid over $800. My neighbors had the work done by them and did it correctly...The Water Doctors said since I didn't buy my water softener from them" they will have to charge me. Which is an excuse. All I'm asking is for them to not charge me $120 to come back and cap the line. I had a water company here and brought all of this to my attention or I would've never had known about the work that wasn't done properly. This company had seen other homes in my neighborhood and the water doctors did their work correctly. But mine isn't. If they can't finish the job, then I would like a refund of $120 so I can pay someone else to do the work they were supposed to do.
            Read More
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Douglas M

            05/02/2022

            Rude on the phone. Didn't follow up with me after taking my information. Destroyed the timeline to my project.When I called to inquire, I was transferred to a voicemail box.Zero people were accountable. I was argued with and disrespected.I found a replacement service company within minutes of ending a phone conversation with them, promising them that I'd do just that.I literally had my water tested, and a professional pitched the filtration equipment we'd need, within a few hours after my final conversation with Water Doctor.They failed in literally every way. Don't bother with this company. They lack professionalism and do not treat potential customers respectfully. They deserve neither your business nor any respect they can't offer in kind.

            Water Doctors Water Treatment Response

            05/03/2022

            **** called in to schedule an appointment for a sales rep to come test the water and give options. **** called back as Water Doctors had not been in contact with him in a timely matter. Water Doctors did apologize and send directly to the sale rep. **** then proceeded to call back 2 more times. **** was rude, aggressive, demeaning and threating when talking to three different employees. After the last phone call **** proceeded to write a bad review and ****** and BBB. At this point no services have been performed. After the behavior **** displayed Water Doctors decided we would not be a good fit to work with him and meet his expectations and communicated that to ****. **** has continued to send rude emails and spent a lot of time retailing to the situation.

            Customer Response

            08/05/2022

            I've contacted WD precisely zero times.This company refused to provide me service and was openly rude on the telephone. Weird how people get rude back when you're an awful person.The scads of terrible ****** reviews are consistent with my complaints. Weird.

            Local BBB

            BBB of Minnesota and North Dakota

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.