Business ProfileforRise & Shine Garage Doors
At-a-glance
Customer Complaints
1 complaints closed in last 3 years
1 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
homeowners, homebuilders, & commercial business owners and property managers. They also provide customers with same-day and emergency service.
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 445 Minnesota St STE 1500, Saint Paul, MN 55101-2269
- BBB File Opened:
- 7/6/2015
- Years in Business:
- 9
- Business Started:
- 3/24/2015
- Business Started Locally:
- 3/24/2015
- Business Incorporated:
- 3/24/2015
- Accredited Since:
- 3/24/2016
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Garage Door Repair Company, LLC
- Business Management
- Alex Johantgen, Owner
- Josh Dutcher, Owner / Manager
- Contact Information
Principal
- Alex Johantgen, Owner
Customer Contact
- Alex Johantgen, Owner
- Additional Contact Information
Website Addresses
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
02/08/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Victor D
1 star05/02/2022
My wife ordered new garage doors, due to storm damage. We had garage doors with baked enamel. That’s what we wanted and expected. The Rise & Shine dealer came out, looked at what we had, and told my wife they could get new doors quickly. They came today and in process of the doors going up that they were badly scuffed. The installers told my wife that all Rise & Shine sold were painted doors, and someone would come out to do “touch up”. They knew what we needed replacing, but never told my wife what they were selling. What a bunch of crap salesmanship!!!
UPDATE:
Yesterday I wrote a very negative report about the companies product. Since then the owner Alex has called and discussed the quality of the doors, and has provided a limited warranty documentation for my wife covering the paint which has an exclusion for damage due to “use of pressure washers”. The installers did a good job, and provided a check list of everything they did.
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