Additional business information
On November 15, 2023, the business entered into a Consent Order with the Minnesota Department of Commerce. The Consent Order settles allegations that the business used outdated information for consumers using their services, which resulted in incorrect information in real estate closing documents, closings checks being sent to incorrect or outdated addresses and title information, which contained sensitive personal data, being sent to the outdated addresses. In addition, is is alleged that the business attempted to 'pin the responsibility' for the missing checks on others and failed to reasonable supervise staff and made misstatements to consumers, real estate agents and other title companies. This demonstrated a violation of Minn. Stat. §§ 60K.43, subd. 1(8), 82.82, subd. 1(f), and 45.027, subd. 7(a)(4); § 82.82, subd. 1(d) and § 82.81, subd. 12(a)(9).
Under terms of the Consent Order, the business agreed to pay a civil penalty of $3,000.00 and to cease and desist from violating any laws, rules or orders under the authority of the Minnesota Department of Commerce, and to pay investigation costs of $225.00. The Consent Order was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go to the below link.
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 612 13th Street South, Virginia, MN 55792
- BBB File Opened:
- 12/16/2009
- Years in Business:
- 22
- Business Started:
- 1/7/2002
- Business Started Locally:
- 1/7/2002
- Business Incorporated:
- 1/7/2002
- Accredited Since:
- 12/29/2009
- Type of Entity:
- Corporation
- Business Management
- Jodee Micheletti, President
- Contact Information
Principal
- Jodee Micheletti, President
Customer Contact
- Jodee Micheletti, President
- Additional Contact Information
Phone Numbers
- (218) 741-1515Other Phone
- (218) 741-1515
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.