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            Business ProfileShay Mechanical

            Mechanical Contractors

            Contact Information

            1428 West Ashley Road

            Booneville, MO 65233

            Visit Website
            (660) 882-2665

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            1428 West Ashley Road, Booneville, MO 65233
            BBB File Opened:
            1/22/2021
            Years in Business:
            4
            Business Started:
            7/27/2020
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Matthew Shay, Co-Owner
            • Aaron Shay, Co-Owner
            Contact Information

            Principal

            • Matthew Shay, Co-Owner
            • Aaron Shay, Co-Owner

            Customer Contact

            • Matthew Shay, Co-Owner
            • Aaron Shay, Co-Owner
            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            Toni M

            08/03/2022

            Our motor went out on our AC unit yesterday. One of the hottest days of the year. Called Shay Mechanical, we were told it would be ****** extra because it was after hours. We were fine with that. We were quoted 2 hours labor, the motor and the ****** after hour fee. He quoted us ******. The daughter of the company showed up. Said the condenser was bad replaced it, Then she put the motor on, we were charged ****** for the motor. We found it on Amazon for *****. then she said the condenser was to small for the motor. So she replaced it with a larger one. It took her 3 1/2 hours. Everytime I went outside she was talking on her phone trying to get help. Finally someone from the company showed up and put it back together the right way. Then we were charged $655.00. I would give this company -5 stars if I could.

            Shay Mechanical Response

            08/05/2022

            Shay Mechanical is sorry you feel you didn't not get the service you deserved. As far as the motor being cheaper on ****** ,it may be cheaper but it doesn't come with a warranty. The price for afterhours labor is $140.00 per hour not $100.00 extra. The tech could have left the small capacitor on the unit and not changed it to the bigger capacitor but then you would eventually would have called someone for another service call to fix the capacitor. Shay Mechanical techs are trained to do a thorough job of going through a unit to hopefully find any other issues to be fixed on the one service call. Unfortunately, the tech did not ask you about fixing the capacitor before it was done. I will advise the techs to make sure to ask the homeowner if they want the problem fixed before they do the work.
            Read 1 More Customer Review

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