Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

TriZetto Provider Solutions has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • TriZetto Provider Solutions

      3300 Rider Trl S Earth City, MO 63045-1311

    • TriZetto Provider Solutions

      501 N Broadway # 300 Saint Louis, MO 63102-2136

    • TriZetto Provider Solutions

      75 Remittance Drive Suite 6649 Chicago, IL 60675-6649

    Business ProfileforTriZetto Provider Solutions

    Billing Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    TriZetto Provider Solutions has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • TriZetto Provider Solutions

        3300 Rider Trl S Earth City, MO 63045-1311

      • TriZetto Provider Solutions

        501 N Broadway # 300 Saint Louis, MO 63102-2136

      • TriZetto Provider Solutions

        75 Remittance Drive Suite 6649 Chicago, IL 60675-6649

      Location of This Business
      3300 Rider Trl S, Earth City, MO 63045-1311
      BBB File Opened:
      6/22/2005
      Years in Business:
      19
      Business Started:
      6/22/2005
      Business Started Locally:
      6/22/2005
      Business Incorporated:
      12/30/2008
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Trizetto
      Additional Contact Information

      Fax Numbers

      • (314) 308-9807
        Primary Fax

      Phone Numbers

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Megan S

      1 star

      05/15/2024

      We have been with trizetto for over 7 years and customer service has been atrocious lately, nobody truly understands how the system works - I've had valid system errors that are 100% at fault of Trizetto, yet anytime I bring any of it to their attention they blame me as the user. I have countless email strings that show I've followed the processes correctly and when they cannot figure out the issue, they ignore my emails and avoid my calls. I've asked for a manager to reach out to me and they said they filed the issue and a manager would call me, but never did. Seems like the customer service department is only trained on very basic entry level tasks and don't know how to troubleshoot at all. Prices increasing but quality is decreasing. Do not do business with them!

      Local BBB

      BBB Serving Greater Missouri & Southern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.