We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Tee Turtle has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileTee Turtle

            T Shirts
            BBB accredited business

            Contact Information

            6200 Pershall Rd

            Hazelwood, MO 63042

            Visit Website
            (314) 932-4556

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/22/2021

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            T-Shirts

            Products & Services

            T Shirts, Custom Shirts, Ecommerce, Online Retailer

            Business Details

            Location of This Business
            6200 Pershall Rd, Hazelwood, MO 63042
            BBB File Opened:
            9/10/2015
            Years in Business:
            12
            Business Started:
            2/1/2012
            Business Started Locally:
            2/1/2012
            Business Incorporated:
            12/17/2012
            Accredited Since:
            7/22/2021
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Tee Turtle, LLC
            Hours of Operation

            Primary

            M:
            Open 24 Hours
            T:
            Open 24 Hours
            W:
            Open 24 Hours
            Th:
            Open 24 Hours
            F:
            Open 24 Hours
            Sa:
            Open 24 Hours
            Su:
            Open 24 Hours
            Business Management
            • Mr. Ramy Badie, CEO
            • Ms. Jaclyn Herr, Manager of Customer Relations
            Contact Information

            Principal

            • Mr. Ramy Badie, CEO

            Customer Contact

            • Mr. Ramy Badie, CEO
            • Ms. Jaclyn Herr, Manager of Customer Relations
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/01/2024

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            I placed an online order on 9/18/24 for three T-shirts for a total of $41.88. It was order # *******-US. I received an email on 9/23/24 informing me that my order was running behind. I received my order on 9/28/24. Unfortunately, I received it too late to give the T-shirts as gifts. However, I showed pictures of the T-shirts to the men to see if they liked them. They did not, so I did not open the package and decided to return them for a refund. Multiple times over several days I went through the steps on their website to process a return/refund and to generate a shipping label. Each time it fails and takes the user back to the beginning of the process. I emailed ********************************** on 9/30/24 and a bot replied saying that my request ****** had been received. I still havent been contacted about a return/refund. Their website has no support phone number.
            Read More
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tony S

            06/15/2024

            Very poor customer service. I placed an order June 7, now June 15th no response to date. They use a third party vendor called Route for tracking, which only indicates "My Order Does Not Exist. They provide a tracking number from a DHL delivery service, where the tracking web site is never updated and DHL ignores direct locate my package requests and I've contacted Tee Turtle directly at their "support[a]teeturtle[dot]com" address 3 times now, alongside using their online Contact form and no response to date. Extremely poor customer service and accountability. My order was a gift and was time sensitive with more than enough time for shipping. This was my first time as a Tee Turtle customer and believe me my last; I suggest to those reading this complaint to think twice before placing an order with Tee Turtle.

            Tee Turtle Response

            06/17/2024

            Hey there! We are so sorry to hear about the negative experience as a first time customer. We know a gift can be quite time-sensitive and do our best to try and get orders on their way home as soon as we can. 

            Our support team is taking a bit longer than usual to respond to new emails due to high ticket volume, but we catching back up quickly. That being said, we were only able to find one email from you sent on 6/13.

            We'll have one of our support specialists connect with you to chat about how we can help turn things around. If you don't mind, could you please send them a screenshot of the other emails you sent our way? It looks like those did not make it to us, and we want to ensure any technical issues with our system are resolved to avoid this in the future! We look forward to working with you to make things right.

            Local BBB

            BBB Serving Greater Missouri & Southern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.