Business ProfileforReed Buick GMC, Inc.

June 27, 2023, I authorized Logan, salesperson for the dealership, to use my credit card and charge $1000 as a non-refundable deposit on a pre-owned vehicle. I filled out the form that gave him that authority. On July 17, 2023, I noticed on my credit statement that I had been charged $1035. This charge of $1035 was not authorized. Immediately I accessed their website, using the contact feature, and the Chat feature, to tell them I did not authorize it, and asked for them to cover around $50 since I had to pay fees, service charges, etc in Kansas, and that $1035 was not reflected on the paperwork I had to submit for titling the vehicle. I contacted the finance manager, ********** *** ***** **** *** ****** * ****** ******* ******* ****** *****) about two days later, and left a voice mail message. I contacted Logan by text, asking him to have either ********* ** **** to access the emails and respond by email (so I can have a paper trail); there has been no response from finance and/or the unauthorized charge issue. I am so concerned that they have access to my card, my personal information, and even more so, they can harm others this way too. They were so kind to me before and during the purchasing process, but they have not responded to my concern for the unauthorized $1035 charge, after six attempts to this date of my trying to contact them. I'm praying this was an honest mistake, and they are not taking advantage of me and others.