We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Bedroom Store has 15 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Bedroom Store

              2440 Adie Rd Maryland Heights, MO 63043-3504

            • Bedroom Store

              1215 Wentzville Parkway Wentzville, MO 63385-3405

            • Bedroom Store

              884 Arnold Commons Dr Arnold, MO 63010-2164

            • Bedroom Store

              13225 New Halls Ferry Rd Florissant, MO 63033-3230

            • Bedroom Store

              12100 St. Charles Rock Rd Hazelwood, MO 63044-2601

            Business ProfileBedroom Store

            Mattress
            Multi Location Business

            Contact Information

            2440 Adie Rd

            Maryland Heights, MO 63043-3504

            Visit Website
            (314) 892-1001

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 43

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Bedroom Store has 15 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Bedroom Store

                2440 Adie Rd Maryland Heights, MO 63043-3504

              • Bedroom Store

                1215 Wentzville Parkway Wentzville, MO 63385-3405

              • Bedroom Store

                884 Arnold Commons Dr Arnold, MO 63010-2164

              • Bedroom Store

                13225 New Halls Ferry Rd Florissant, MO 63033-3230

              • Bedroom Store

                12100 St. Charles Rock Rd Hazelwood, MO 63044-2601

              Location of This Business
              2440 Adie Rd, Maryland Heights, MO 63043-3504
              BBB File Opened:
              10/11/2000
              Years in Business:
              43
              Business Started:
              1/1/1981
              Business Started Locally:
              1/1/1981
              Alternate Business Name
              • The Bedroom Store-Fenton
              • The Bedroom Store-Kirkwood
              • Royal Waterbeds, Inc.
              Additional Contact Information

              Fax Numbers

              • (314) 432-3542
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Shopping for a mattress? Do your research

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/20/2023

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              Me and my husband purchased a mattress set on 10/2021. The mattress began to sink in within 9 months to a year of the purchase. We rotated the mattress and finally it dawned on me that we have a warranty. We went the the store and the gentleman there said that they had been having problems with the ******* mattresses and we shouldn't have a problem getting a new mattress. He printed out a receipt for ** and showed ** how to do the claim online. I did the claim and received a call saying since we bought the floor model we don't have a warranty. I called the store and have not heard from the manager and it's been atleast 3 days. We were never told that by getting the floor model it was an as is sell. If that had happened we would have waited to get one from the warehouse. All we want is another mattress. We didn't spend ****** on mattress and foundation to have no warranty. Thanks in advance
              Read 1 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Caitlin A

              04/03/2024

              I bought a bedroom set online on a Tuesday, I paid extra for the 3-4 day shipping. I did not hear anything but they took the money out of my account. I call on Thursday and talked to **** who said they are almost done getting it now I should get an email by the end of day or Friday Morning. By midday Friday I still did not have an email. I tired to call back got no answer. I called one of the stores and they said they could not look up the order as it was online, but they gave me a few different number to try. Could not get a hold of anyone for days. I left voicemail, emailed and called all of the number. Tuesday was the first time I talked to anyone and I was told only **** can help and he was out of the office. Later that day I got an email saying my order was canceled, lack of inventory. I paid for 3-4 day shipping so it should have been there by Monday but they didn't even have it. Also at this time I do not have my refund so I can not even go to a different store.
              Read 2 More Customer Reviews

              Local BBB

              BBB Serving Greater Missouri & Southern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.