Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Clubb's Home Remodeling & Plumbing has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforClubb's Home Remodeling & Plumbing

    Plumbing Renovation
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/18/2012

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Clubb's Home Remodeling. Clubb's Concrete Services. 

    We also offer new construction, concrete, plumbing, sewer, water lines, Rehabs additions, Buy ugly houses. Handyman services Tree removal.

    Products & Services

    We offer plumbing services sewer lines repair or replace. Water services water heaters new rough ins

    Business Details

    Location of This Business
    2166 Bates Rd, O Fallon, MO 63368-7019
    BBB File Opened:
    10/21/2010
    Years in Business:
    18
    Business Started:
    6/7/2006
    Business Started Locally:
    1/1/2006
    Accredited Since:
    10/18/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Clubb's Concrete Services
    • Clubb's Concrete Services
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Mr. Jeremy Clubb, Co-Owner
    Contact Information

    Principal

    • Mr. Jeremy Clubb, Co-Owner

    Customer Contact

    • Mr. Jeremy Clubb, Co-Owner

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lake t

    1 star

    11/07/2024

    If youre here, youre probably dealing with a frustrating home warranty situation with American Home Warranty and their partner vendor, Clubbs Plumbing. Let me walk you through how theyll disappoint you at every step:- Youre paying around $35/month, expecting your home warranty to have your back when things go wrong.- When something breaks, you call American Home Warranty, and they charge you $125 to send out a plumber.- The vendor they send, Clubbs Plumbing, arrives and provides a highly inflated quote with questionable reasoningof course, conveniently outside the warrantys coverage terms.- The warranty company denies your claim, based on Clubbs input, and suggests you pay another $125 for a second opinion from another vendor.- Frustrated, you figure, Since Ive already paid Clubbs, I might as well have them finish the job.- Clubbs, however, wont even start the work until youve paid the full amount upfront.- When they finally do the job, its sloppy: carelessly ripping apart drywall with numerous holes, dirt everywhereand in my case, they didnt even fix the issue and still charged me $300.- Clubbs wont take responsibility for drywall repair or cleanup, claiming thats not part of their service.- When you turn back to American Home Warranty, they offer you a lowball payout ($165 for over $500 in damages from Clubbs) rather than sending someone to fix it properly.- Trying to complain? **** from Clubbs customer support isnt interested.- Try to call *** to complain about the unfinished jobapparently, your recall window starts when you create the request, not when Clubbs actually works on it.Bottom line: American Home Warranty takes your money, Clubbs takes your cash, and youre left holding the bag. Avoid this mess if you can!

    Clubb's Home Remodeling & Plumbing Response

    11/08/2024

    Good morning, As i repalied to your same ****** review yesterday . Ahs should cover your drywall wether they coverd your claim or not I hav easked you to call our office so i can help you get tthis issues resolved. or give me your name and address and i can call you to this corrected.

    Local BBB

    BBB Serving Greater Missouri & Southern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.