Business ProfileforGraniterra Stone Gallery & Kitchen & Bath Design

Large section of the countertops were cut incorrectly and, despite this, still installed without advising us before installing them. After many conversations they agreed to re-cut the completely uneven quartzite. The reinstall required removal of it from our custom cabinetry and minor but noticeable damage to same. After a little over a year, one of the quartzite sections began to put too much pressure on the solid wood cabinets - resulting in a costly repair. The placement of the seams of the countertops had been poorly chosen by them which resulted in it placing unnecessary pressure on the cabinets in a section it should never have been placed. The seams are all extremely visible and poorly done. One section is rough and not matched up properly along the outer edge and is sharp. They did not seal the inside cutout where the stovetop was placed resulting in an oil stain that we cannot get out. An area of the counter that was very clearly going to have food nearby. Very difficult to get them to come out and fix anything. They came and failed to fix a chip that they had promised to repair and also did not end up fixing the sagging seam - resulting in additional cost to us as we had to hire someone to do it properly. The Pice de rsistance was our expensive ***** kitchen sink falling out of the cutout as they failed to properly install it. Damaging plumbing, ruining the garbage disposal, damaging the cabinetry, flooding our newly renovated kitchen with water and causing more cost and inconvenience for our family. If I could rate them lower than zero I would. We never post reviews like this but I felt that this should be treated as a public service announcement. The cost and time and stress that they have caused us is so terribly significant. Profoundly disappointed. We would never recommend.