We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Veterans Home Care LLC has 9 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Veterans Home Care LLC

              11975 Westline Industrial Dr Saint Louis, MO 63146-3203

              BBB Accredited Business

            • Veterans Home Care LLC

              36 Manchester Ct Freehold, NJ 07728-3229

            • Veterans Home Care LLC

              548 Market St San Francisco, CA 94104-5401

            • Veterans Home Care LLC

              831-38 Route 10 Ste 278 Whippany, NJ 07981

            • Veterans Home Care LLC

              14 Ridgedale Ave Ste 257 Cedar Knolls, NJ 07927-1116

              BBB Accredited Business

            Business ProfileVeterans Home Care LLC

            Home Care
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            11975 Westline Industrial Dr

            Saint Louis, MO 63146-3203

            Visit Website
            (314) 514-2444

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            Closed
            Closed

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            4.52/5

            Average of 62 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/23/2008

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Veterans Home Care LLC offers in-home care for veterans and spouses and other senior services for all disabled adults.

             

            Products & Services

            Home Care, Health, Home Health Care, Senior Home Care, Senior Services, Veterans Organizations

            Business Details

            This is a multi-location business.

            Find a Location

            Veterans Home Care LLC has 9 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Veterans Home Care LLC

                11975 Westline Industrial Dr Saint Louis, MO 63146-3203

                BBB Accredited Business

              • Veterans Home Care LLC

                36 Manchester Ct Freehold, NJ 07728-3229

              • Veterans Home Care LLC

                548 Market St San Francisco, CA 94104-5401

              • Veterans Home Care LLC

                831-38 Route 10 Ste 278 Whippany, NJ 07981

              • Veterans Home Care LLC

                14 Ridgedale Ave Ste 257 Cedar Knolls, NJ 07927-1116

                BBB Accredited Business
              Headquarters
              11975 Westline Industrial Dr, Saint Louis, MO 63146-3203
              BBB File Opened:
              12/1/2004
              Years in Business:
              21
              Business Started:
              1/1/2003
              Business Started Locally:
              1/13/2003
              Business Incorporated:
              1/13/2003
              Accredited Since:
              6/23/2008
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • VetAssist, LLC
              • Veterans Home Care of CA
              • Veterans Home Care of NV
              • Veterans Home Care of NYJ
              • Veterans Home Care of TX
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:00 PM
              T:
              8:00 AM - 5:00 PM
              W:
              8:00 AM - 5:00 PM
              Th:
              8:00 AM - 5:00 PM
              F:
              8:00 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. Howard Laiderman, Chief Strategy Officer
              • Bonnie Laiderman, President & CEO
              • Mr. Larry Kay, President
              • Mr. Evan Kaltman, Managing Partner
              Contact Information

              Principal

              • Mr. Howard Laiderman, Chief Strategy Officer
              • Bonnie Laiderman, President & CEO

              Customer Contact

              • Mr. Howard Laiderman, Chief Strategy Officer
              Additional Contact Information

              Fax Numbers

              • (314) 514-2448
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/25/2023

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              My mon *************************** had been receiving ********** care through Veterans HomeCare(VetAsist) since August of 2022. A home health provider would submit their hours and would be paid through this company. This company would take the money that my mom received through the Veterans Administration for the Survivor Benefit that she qualifies for. On April 1, 2023, my mom went to live in Assisted Living. I notified the company of this fact in March as you can see by the attached emails. I informed them not to take any money out in April 2023 . This money will now go towards Assisted living. The money of $1313 was taken out in April see the attached document. As you can see by the attached emails I have been getting the runaround and have not received a refund for the money that was taken out of her account in April of 2023 against her wishes. I don't know what else to do. Please help facilitate a resolution.
              Read More
              Read 1 More Complaints

              Customer Reviews

              62 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Lisa G

              11/19/2024

              Wonderfully l customer service skills. Very helpful, and informative and responded on a timely fashion.
              Read 61 More Customer Reviews

              Local BBB

              BBB Serving Greater Missouri & Southern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.