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          Find a Location

          Nestle Purina PetCare Co has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Nestle Purina PetCare Co

              1 Checkerboard Square Saint Louis, MO 63164-0001

              BBB Accredited Business

            • Purina Company

              13900 Lincoln Blvd. Edmond, OK 73013

            • Nestle Purina PetCare Co

              1400 S Highway Dr Fenton, MO 63026-2281

              BBB Accredited Business

            • Purina Dog and Cat Food

              PO Box 2530 Largo, FL 33779-2530

            • Nestle Purina PetCare Co

              2555 North Partnership Boulevard Springfield, MO 65803

              BBB Accredited Business

            Business ProfileNestle Purina PetCare Co

            Pet Supplies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1 Checkerboard Square

            Saint Louis, MO 63164-0001

            Visit Website
            (800) 788-7462

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            Customer Reviews

            1.33/5

            Average of 15 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            59 complaints closed in last 3 years

            29 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/1/1932

            Years in Business: 130

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Pet Supplies

            Products & Services

            Nestle Purina Petcare offers pet food products and pet nutrition

            Business Details

            This is a multi-location business.

            Find a Location

            Nestle Purina PetCare Co has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Nestle Purina PetCare Co

                1 Checkerboard Square Saint Louis, MO 63164-0001

                BBB Accredited Business

              • Purina Company

                13900 Lincoln Blvd. Edmond, OK 73013

              • Nestle Purina PetCare Co

                1400 S Highway Dr Fenton, MO 63026-2281

                BBB Accredited Business

              • Purina Dog and Cat Food

                PO Box 2530 Largo, FL 33779-2530

              • Nestle Purina PetCare Co

                2555 North Partnership Boulevard Springfield, MO 65803

                BBB Accredited Business
              Headquarters
              1 Checkerboard Square, Saint Louis, MO 63164-0001
              BBB File Opened:
              11/1/1961
              Years in Business:
              130
              Business Started:
              1/8/1894
              Business Started Locally:
              1/8/1894
              Business Incorporated:
              1/8/1894
              Accredited Since:
              11/1/1932
              Type of Entity:
              Corporation
              Alternate Business Name
              • Purina Nestle
              • Purina Pro Club
              • Nestle Purina Pet Care Golden Products Division
              Business Management
              • Terri DeMent, Manager
              • Elizabeth Aull, Coordinator
              • Nina Leigh Krueger, President/CEO
              Contact Information

              Principal

              • Elizabeth Aull, Coordinator
              • Nina Leigh Krueger, President/CEO

              Customer Contact

              • Terri DeMent, Manager
              Additional Contact Information

              Fax Numbers

              • (314) 982-2168
                Primary Fax
              • (314) 982-1288
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              59 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/04/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              I purchased Purina Pro Plan Sensitive Skin and Stomach Salmon and Rice Formula Dog Food, 40 lbs. On 07/31/2024, and I just opened it on 10/20/2024 with a expiration shelf-life date of 12/2025. Today, I went to feed my dog, Hershey, and in the scooper, I saw like *****, so when I took a flashlight to look in the bag, the bag had maggots. I immediately proceeded to go to ***** and speak to the manager, ********. She states since the purchase was over 60 days, even for an exchange, there is absolutely nothing that she can do, that it's out of her hands. I have attached my invoice. Im reporting this, this is also a health hazard, I'm sure my dog, ate this contaminated food. I paid $94 for this bag of dog food, *** sent the company an email, no response as of yet.
              Read More
              Read 58 More Complaints

              Customer Reviews

              15 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              K L

              11/14/2024

              I just discovered WORMS and BUGS in my dogs Purina Pro Plan and she's now so sick she has a high fever and spending the day at the vets for tests and xrays!Another local lady found the same WORMS in her Purina food 6 days ago after her 3 dogs ate it and vomited.They need QUALITY CONTROL for these products!
              Read 14 More Customer Reviews

              Local BBB

              BBB Serving Greater Missouri & Southern Illinois

              More Info on Local BBB

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              BBB reports on known marketplace practices.

              See What BBB Reports On

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