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          Find a Location

          Panera Bread Co has 403 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Panera Bread Co

              3630 S Geyer Rd STE 100 Saint Louis, MO 63127-1234

            • Panera Bread

              2209 Cloverdale Ave Winston Salem, NC 27103-2301

            • Panera Bread Co

              2924 E Broad St Columbus, OH 43209

            • Panera Bread Co

              4807 Ramsey St. Fayetteville, NC 28311

            • Panera Bread Co

              8905 Lake Ave. Cleveland, OH 44102

            Business ProfilePanera Bread Co

            Restaurants
            Multi Location Business

            Contact Information

            3630 S Geyer Rd STE 100

            Saint Louis, MO 63127-1234

            Visit Website
            (855) 372-6372

            Customer Reviews

            1.11/5

            Average of 46 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            264 complaints closed in last 3 years

            101 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Panera Bread Co has 403 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Panera Bread Co

                3630 S Geyer Rd STE 100 Saint Louis, MO 63127-1234

              • Panera Bread

                2209 Cloverdale Ave Winston Salem, NC 27103-2301

              • Panera Bread Co

                2924 E Broad St Columbus, OH 43209

              • Panera Bread Co

                4807 Ramsey St. Fayetteville, NC 28311

              • Panera Bread Co

                8905 Lake Ave. Cleveland, OH 44102

              Location of This Business
              3630 S Geyer Rd STE 100, Saint Louis, MO 63127-1234
              BBB File Opened:
              4/14/1999
              Years in Business:
              36
              Business Started:
              6/3/1988
              Business Started Locally:
              6/3/1988
              Business Incorporated:
              1/31/1995
              Type of Entity:
              Corporation
              Alternate Business Name
              • Au Bon Pain
              • St Louis Bread Co
              • St Louis Bread Company
              • Panera Llc
              Additional Contact Information

              Fax Numbers

              • (314) 633-7200
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              264 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/11/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              On Saturday, October 26 at 4:11pm, I went to the Panera Bread location at The Shoppes at *****************. I ordered a Chicken Avocado BLT to go, paying $14.76 for this single sandwich. I opened it in my car as I was leaving the shopping center--had I opened it sooner, I'd have immediately returned to Panera to demand a refund for being served such a disgusting mess. The paper wrapped around the sandwich was sopping wet. The chicken was SOAKED, like it was defrosting in real time. Panera claims nothing is frozen, yet the chicken was as described and the spears of avocado were half-frozen. If they don't have a freezer, they have a refrigeration issue. I contacted Panera customer care online and received a perfunctory response without follow up. All I want is a refund. The sandwich was gross. I don't want a gift card, as I'm never going to eat at a Panera again after being served this garbage. I want a full refund of the $14.76, nothing more. The money isn't as important as an acknowledgment that Panera utterly failed here.
              Read More
              Read 263 More Complaints

              Customer Reviews

              46 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Breyona C

              08/16/2024

              This is from a former employee at a ****************** ************ and "workers" here are abusers. I was mistreated, shunned away, and mocked IN PUBLIC because I was autistic and everybody had no problem making me their entertaining DOG.There were many times were the *** *************************, and the rest of her damned assistants wanted to hurt and make fun of me just for doing everything they said and completing the tasks from those that could f***** care less. To this day I'm still mentally suffering because of her and the rest of those goonies. They all can suffer with that suffering cafe for all I care.Btw: the owner is a PEDOPHILE!
              Read 45 More Customer Reviews

              Local BBB

              BBB Serving Greater Missouri & Southern Illinois

              More Info on Local BBB

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