Business ProfileforThe Dent Co.

Please take the time to read this completely. My wife and I are both elderly and we have been duped in a number of ways. I would have never believed this was even possible for a person to be this devious. In early April 2021 the 5th or 6th I contacted the owner of this shop to explain to him to get the parts ready for my car. I had the cash to pay for it. He agreed to call me when he had all the parts so we can get the car in and out expeditiously. **** called and told me to drop my car as soon as possible. I believe I dropped the car off on 24 April 2021. I expected the car in a week to 10 days. However, whenever I called to check on the car. There was a litany of excuses on why the car is not ready to be picked up. I'm a very patient person and so is my wife I guess it goes with our age we are both well into her 70s. However after having my car for over 3 solid months we insisted on picking it up. I was told it would be ready at the end of the month on a Saturday. When I retrieved my car on July 31, 2021. I paid the full amount of the bill. When I got in my car and started it I realize there was 136,933 miles on the odometer. I merely questioned **** how did 8000 more miles get on my car. He told me he had no idea. I said the car has been with you for 3 1/2 months what happened. He said, I don't know it was locked inside my shop. **** said I was probably mistaken about the mileage on the car when I dropped it off. Rather than get into an argument with the owner. I went home and looked at our files. We were very disappointed to find out I was absolutely correct about the mileage. I told him I had receipts from 2 shops that worked on my card just prior to him getting it and they showed I had 128,000+ miles on the car. (Both receipts are enclosed in the above attachment) I reminded **** he agreed to put the car in showroom condition so my wife and I could sell it. I told him this devalued my car by thousands of dollars because of the additional miles. He again reminded me he did not use the car and he does not know how the 8000 miles came to be on the odometer. I told **** he could come over and get copies of the receipts before I went to the police. I reminded him that this theft by deception and serious matter and he should correct it. He stopped by and picked up copies of the receipts and just took a picture of the present odometer reading. He left and we have not heard from him since . It should be noted every time I called about getting my car there was always another excuse to postpone me coming by and picking it up. **** has another shop in Indianapolis Indiana about 600 miles from his home in St. Louis. Whenever I called him he was busy at his shop in Indianapolis. Sometimes he said he was finishing something small on my car to make it in perfect condition. These seem like reasonable excuses to improve the condition of my car. He was given a few weeks to gather the parts together and he knew what he needed to fix my car as is reflected in his estimate from of November 16, 2020. These additional miles have devalued my car substantially I went the Kelly blue book and pulled up what the car would be worth if it didn't have an additional 8000 miles on it and it devalued the car between $3000 and $4000. When we got the car home my wife looked at it in our driveway and noticed that there were 2 different color paints on the car. The part that he fixed was not the original color of the car. We were very confused and called ****** ****** and gave them our Vin number to find out what should be the paint on this particular car. The estimate from ****** **** **** **** is also attached the file. They recognized that the paint code on the car was not the one described in my Vin number. It was noticeable to them that the parts of the car on the estimate were not painted with the matching paint from the VIN code. He painted the parts of the car with just black paint. And it was not the proper paint for that car and noticeable to the body shop estimator. The estimator person looked at the car and said you have 2 different color paints on his car. Did you know that? So if he was repairing the car he should have an invoice somewhere in his records report that specific paint was purchased to be matched to my car. Irrespective his promise to put the car in showroom condition is just a lie. I know this is nothing major but is taken advantage of 2 senior citizens in the most despicable way. My car's value is depreciated because he put 8,000 miles on it plus every month I have to make a $567. car payment. My wife and I are on a fixed income. I am reluctant to sell the car which is depreciating on a monthly basis.