Business ProfileforWells Septic Installation, LLC

We paid H&P Wells to drill a well at our new property on Jan 17. They inadvertently found our septic tank, my wife took pictures of the tank, it was undamaged. They moved the well to what they thought was an acceptable location and completed the job. on Feb 1, we had a septic company come to pump and inspect the septic tank, only to find tractor marks over the septic lid and the septic lid was cracked. I contacted Mr. ***** via email to ask for insurance information, instead of providing me the information, we spoke over the phone where I was informed he dug up the septic field line where the well was located, and even if he fixed the cracked septic lid, the septic is now not usable due to the well location. Mr. ***** agreed to help in replacing the septic, and after a soil test, offered us a 15% discount on a $6400 septic system. I have subsequently asked for his insurance information via text and email, and my wife has also called their office to ask for insurance information. They have failed to contact us in 4 days now. The well was placed in an improper location, we were not notified of the dug up field line or the fact that our septic is now unusable until we discussed repairing the damage. I demand their insurance information to make a repair claim, a replacement septic system, or a full refund for improper placement of the well. These delays have caused us to lose our permit to move to the property, we now have to reapply for a permit.