Business ProfileforVenable Glass Services, LLC

I recently went to Venables Glass to get a rock chip repaired, referred by my insurance agent and pre-authorized. I thought it odd that they presented me with a waiver to sign, stating that the repair might not work for me to acknowledge. The front desk clerks spent more time talking to themselves about their weekend activities than interacting with me, the customer. It was completed quickly with a request for me to not do certain things with the car for a period of time. The chip had hardly changed at all! I thought, ok, perhaps it will “cure” or something after the specified time. WRONG! The chip actually got worse than when I brought it in for repair! I’ve had many of these “super glue” repairs done n the past. ALL took longer than this one and ALL were almost a fully transparent fix. I spoke with my insurance agent who called them. He was told, tough, I had signed the waiver. So insurance companies are paying Venables Glass a couple of hundred dollars for a fix that they force the customer to acknowledge that it might not work? Yes, that is what customers of Venables Glass and their insurance carriers are doing. This company used to have a good reputation when the father ran the company. They say an Apple doesn’t fall far from the tree…but it can sure roll a long way! AVOID! ********* is a great alternative and they come to Madison-Ridgeland!