Business ProfileforExperienceOne Homes, LLC

ExperienceOne replaced our flooring last June (2022) and during the process removed and damaged the kitchen cabinet shoe molding. They were supposed to replace the molding but still have not done so. We have scheduled five different appointments (6/7/22, 10/14/22, 12/2/22, 3/21/23, and 4/10/23), but each time the appointment was cancelled/rescheduled at the last minute or no-show except the 3/21/23 appointment. A technician arrived for the 3/21/23 appointment without the tools he needed to do the repairs and ended up leaving without doing any work. No one showed up on 4/10/23. Each of the rest of the appointments were cancelled the morning they were supposed to arrive.My husband and I have been emailing both ExperienceOne and their subcontractor almost every month, sometimes multiple times a month, to get this work completed. The last few times we tried to contact them, they have not responded at all. We have three kids and a dog, and the molding in its current unfinished state is a hazard. There are are nails protruding from the molding, and molding that was not attached. We have marked the areas with blue tape and will push the molding into place when it moves, but it needs to be repaired properly and the damaged molding needs to be replaced.