ComplaintsforEclipse Tinting
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Complaint Details
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Initial Complaint
11/01/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Oct 14th 2024 I received a poor tint job from Eclipse Window tinting LLC. The details can be found in the uploadsBusiness response
11/08/2024
Hello, sorry for the ***** *** has had a family emergency out of town. Hes asked me to reach out and inform that he will be resolving this issue as soon as he is back in town. Thank you and sorry for any inconvenience.Customer response
11/08/2024
I am rejecting this response because:
The owner has not refunded my money.Business response
11/18/2024
Here is her signature after she walked around her vehicle after the installation. She picked the film out after looking through the options based on price. We even offered to change out her two front door windows for free. She does not get to keep the tint job and get her money back and thats what she is demanding. Its crazy! You dont get to go shopping and get your money back while keeping the product.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
8421 Old Statesville Rd STE 23
Charlotte, NC 28269-1851
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.