Business ProfileforFun Outdoor Living

Buyers beware! There is absolutely a bait and switch situation going on here. When buying the hot tub, everything goes great. They are super helpful, and ****** friendly. That is where the helpfulness, friendliness, and professionalism stop. They pretty much drop the hot tub, leave, and then it all ends. If you are a first time hot tub owner like we were, we had no idea what to do next. They offer to talk to you on the phone, or text, but that doesn't even happen. The communication takes days at a time between answers. My wife personally went to the store thinking they would help, but that didn't get us anywhere either. We ended up hiring a different company to come get our water right, just to find out one of the parts we had gotten here wasn't even working right. When my wife called about that, someone in management just raised his voice, and became defensive. We spent almost $14,000 - to be treated horrible. If you are an experienced hot tub owner, you likely would be fine. However, if this is your first purchase, don't make the mistake of making it here, like we did. Edit to add, after posting this as a ****** review, I also got a text from *****, that he would be sending me to his attorney, for leaving a ****** review. This has to be the most unprofessional company I have ever heard of.