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          Find a Location

          Honeywell International Inc. has 17 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileHoneywell International Inc.

            Producers
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            855 S Mint St

            Charlotte, NC 28202-1517

            Visit Website
            (877) 841-2840

            Customer Reviews

            1.4/5

            Average of 10 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            46 complaints closed in last 3 years

            17 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Honeywell International Inc. has 17 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              855 S Mint St, Charlotte, NC 28202-1517
              BBB File Opened:
              8/18/2010
              Business Incorporated:
              5/13/1985
              Type of Entity:
              Corporation
              Number of Employees:
              1
              Alternate Business Name
              • Honeywell
              Business Management
              • Mr. Darius Adamczyk, CEO
              • Mr. James E. Colby, Treasurer
              • Mr. Que Thanh Dallara, President
              • Mr. Benjamin Driggs, COO
              • Mr. Benjamin E. Golstein, Assistant Vice President
              • Mr. Vimal Kapur, President
              • Mr. Jeffrey Kimbell, Senior Vice President
              • Mr. Gregory P. Lewis, Senior Vice President
              • Ms. Anne T. Madden, Senior Vice President
              • Mr. Michael R. Madsen, President
              • Mr. Timothy O. Mahoney, Senior Vice President
              • Mr. Robert D. Mailloux, Vice President
              • Ms. Karen Mattimore, Senior Vice President
              • Mr. Victor J. Miller, Secretary
              • Mr. Torsten Pilz, Senior Vice President
              • Mr. Shane S. Tedjarati, President
              • Mr. John F. Waldron, President
              • Mr. Doug Wright, President
              Contact Information

              Principal

              • Mr. Darius Adamczyk, CEO
              • Mr. James E. Colby, Treasurer
              • Mr. Que Thanh Dallara, President
              • Mr. Benjamin Driggs, COO
              • Mr. Benjamin E. Golstein, Assistant Vice President
              • Mr. Vimal Kapur, President
              • Mr. Jeffrey Kimbell, Senior Vice President
              • Mr. Gregory P. Lewis, Senior Vice President
              • Ms. Anne T. Madden, Senior Vice President
              • Mr. Michael R. Madsen, President
              • Mr. Timothy O. Mahoney, Senior Vice President
              • Mr. Robert D. Mailloux, Vice President
              • Ms. Karen Mattimore, Senior Vice President
              • Mr. Victor J. Miller, Secretary
              • Mr. Torsten Pilz, Senior Vice President
              • Mr. Shane S. Tedjarati, President
              • Mr. John F. Waldron, President
              • Mr. Doug Wright, President

              Customer Contact

              • Mr. Mike Hockey, Social Media Coordinator
              • Mr. Scott Sayres, Corporate Contact
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              46 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/03/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              I purchased a WiFI Thermostat in Nov ***************************************** Dec 2022. This residence is vacant 60-70% of the time. I noticed an intermittent issue in September 2023 with the cooling function but since the season was changing to heating, I didn't notice the problem again until March 2024. Over a period of time, I noticed the issue both with temperature and run time. This is a well-known issue that is extensively documented with the temp display jumping 2 degrees and the thermostat not communicating properly with the compressor, but sending a signal for the heating system. I contacted Honeywell/Resideo on July 22, July 29 and August 3, 2024 about the defective product. Even though it first appeared during the warranty period, and Honeywell has records (monthly reports) showing the unit was in operation for less than 120 days, they refuse to acknowledge the problem and offer to replace the Thermostat with a model that has been corrected by 1) a new design, 2) better components, or 3) a corrected manufacturing process or vendor. This is a $278 product that should last 10 years, not 8-14 months. It's unreasonable to think that consumers will spend that amount to replace it every 18 months. It's disappointing that their customer service is so lacking in owning the problem and offering a solution.
              Read 45 More Complaints

              Customer Reviews

              10 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Julienne W

              09/19/2024

              Do not stand behind warranty. Promised replacement shipment of damaged outdoor lights could take up to 10 weeks. Its been 12 weeks, no replacement, no response to emails or to phone calls at *******,** customer service number.
              Read 9 More Customer Reviews

              Local BBB

              BBB of Southern Piedmont and Western N.C.

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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