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          Find a Location

          Palmetto Solar has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfilePalmetto Solar

            Solar Energy Contractors
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1616 Camden Rd Ste 300

            Charlotte, NC 28203-6584

            Visit Website
            (855) 339-1831

            Customer Reviews

            3.24/5

            Average of 249 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            270 complaints closed in last 3 years

            83 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Palmetto Solar has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              1616 Camden Rd Ste 300, Charlotte, NC 28203-6584
              BBB File Opened:
              8/1/2024
              Years in Business:
              9
              Business Started:
              10/12/2015
              Business Incorporated:
              3/18/2013
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of U.32289 for this business, issued by NC State Board of Examiners of Electrical Contractors

              These agencies may include:

              NC State Board of Examiners of Electrical Contractors

              505 N Greenfield Parkway, Suite 100

              Garner NC 27529

              (919) 733-9042

              Fax: (800) 6918399

              https://www.ncbeec.org/

              BBB records show a license number of L.80175 for this business, issued by General Contractors Licensing Board, NC

              These agencies may include:

              General Contractors Licensing Board, NC

              PO Box 17187

              Raleigh NC 27619

              (919) 571-4183

              BBB records show a license number of 122420 for this business, issued by Contractor's Licensing Board, SC

              These agencies may include:

              Contractor's Licensing Board, SC

              110 Centerview Dr

              Columbia SC 29210

              (803) 896-4400

              BBB records show a license number of 115341 for this business, issued by Contractor's Licensing Board, SC

              These agencies may include:

              Contractor's Licensing Board, SC

              110 Centerview Dr

              Columbia SC 29210

              (803) 896-4400

              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Palmetto Solar, LLC
              • LightReach
              Business Management
              • Mr. Omar Amin, President
              • Mr. Charles Christopher Kemper, Founder/CEO
              • Mr. Michael Bratsofolis, Senior Vice President
              Contact Information

              Principal

              • Mr. Omar Amin, President
              • Mr. Charles Christopher Kemper, Founder/CEO
              • Mr. Michael Bratsofolis, Senior Vice President
              Read More Business Details and See Alerts

              Customer Complaints

              270 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/21/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I am currently selling my home while purchasing another home and transferring ownership is not an option hence opted for buyout. I have been contacting this company via phone, chat and email day in and day out. Ive been sent buyout quote and termination documents BUT Its coming up on around 2 months of them telling me they are awaiting buyout approval from capital markets! Ive spoke to supervisors, tried reaching out to owner/CEO and other executives via other avenues and no response! Ive pushed my closing back several times due to not being able to close without the buyout documents needed. Im having to pay $150/day to extend the closing on new home but theyre not gonna hold the home forever! I cant close on new home until I close on current home due to the profits going towards new home. Im on the verge of not having a home if I dont get this documentation ASAP (as in today!) Im sure they have some contacts on the other end to get this thing done but it doesnt seem like any progress or effort has been made! I get the same answer everytime. Its hard to believe they dont have some kind of management or upper leadership contacts with their 3rd party investors! After reading several complaints and reviews i believe this company just does not care! Being one of the biggest solar companies out there I regret to say that doing business as you are will quickly make you the worst company! I tried to be patient but I can no longer accept how you are altering my life! On top of all the stress and $$ lost you guys have no remorse!
              Read More
              Read 269 More Complaints

              Customer Reviews

              249 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Javon B

              11/19/2024

              I had a great experience woth my solar installation. I was informed about all the steps and process of the installation in advanced. They were very transparent and upfront. When I had questions, they were available and informative.

              Palmetto Solar Response

              11/20/2024

              Thank you so much for your kind words. We appreciate you taking the time out to share your experience with us. We are glad to have you part of the Palmetto family and wish you decades of sunny days and lower utility bills!
              Read 248 More Customer Reviews

              Local BBB

              BBB of Southern Piedmont and Western N.C.

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.