Business ProfileforMr. Electric of Charlotte Metro
At-a-glance
Customer Reviews are not used in the calculation of BBB Rating
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Overview
Business Details
- Location of This Business
- 1027 Central Dr NW Ste B, Concord, NC 28027-4345
- BBB File Opened:
- 11/21/2018
- Years in Business:
- 6
- Business Started:
- 2/2/2018
- Business Incorporated:
- 2/2/2018
- Accredited Since:
- 8/11/2023
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 25019 for this business, issued by NC State Board of Examiners of Electrical Contractors
These agencies may include:
NC State Board of Examiners of Electrical Contractors
505 N Greenfield Parkway, Suite 100
Garner NC 27529
Fax: (800) 6918399
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 7
- Business Management
- Mr. Jack Joseph, Managing Member
- Ms. Bridgett Cooper, Office Manager
- Mr. John Joseph III, Executive Officer
- Contact Information
Principal
- Mr. Jack Joseph, Managing Member
- Mr. John Joseph III, Executive Officer
Customer Contact
- Ms. Bridgett Cooper, Office Manager
- Additional Contact Information
Phone Numbers
- (704) 253-4816Other Phone
- (704) 405-5598Other Phone
- (704) 253-4816
Customer Complaints
0 Customer Complaints
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2 Customer Reviews
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Most Recent Customer Review
Keith D
1 star08/01/2024
Mr. Electric of Charlotte Metro Response
08/14/2024
Dear ****************,
Thank you for sharing your experience with us. Were pleased to hear that our Service Professionals were punctual and courteous during their visit to your home.
Our Service Professionals are trained to thoroughly review electrical systems to ensure they meet current safety standards and electrical code.
During their visit, they identified some areas in your electrical panel that could benefit from a panel tune-up. The tune-up they recommended included general panel maintenance and housekeeping, removing double taps in the panel, separating grounds and neutrals, and ensuring the safety of your panel by clearing dust, removing any pests, and sealing any openings that could allow pests to enter.
Additionally, they recommended bringing your grounding system up to code by ensuring proper grounding with two ground rods. A well-grounded electrical system is crucial for protecting your home from electrical faults, reducing the risk of electrical shock, and ensuring that any excess electricity is safely directed away from your home.
Our Service Professionals also suggested installing whole home surge protection. This added protection helps safeguard your homes electrical appliances and systems from power surges, which can be caused by lightning strikes, power outages, or fluctuations in the electrical grid. By installing whole home surge protection, you can extend the lifespan of your appliances and protect sensitive electronics from potential damage.
These recommendations were made to enhance the safety, reliability, and efficiency of your electrical system. While your current setup was not deemed inherently dangerous at the time of the visit, these upgrades are designed to provide you with additional peace of mind and long-term protection.
We understand that navigating these recommendations can be overwhelming, and we sincerely apologize if this caused any concern. Please know that the decision to proceed with any additional work is entirely up to you, and we are here to answer any questions you may have about the safety and condition of your electrical system.
If you have any further questions/concerns or would like to discuss the recommendations in more detail, please give us a call directly. We appreciate your trust in Mr. Electric of Charlotte Metro and look forward to assisting you with any future electrical needs.
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