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          Duke Energy Carolinas, LLC has 16 locations, listed below.

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            Business ProfileDuke Energy Carolinas, LLC

            Electric Companies
            Looking for more information? Access the headquarters listing for Duke Energy Carolinas
            Read more
            The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

            Additional business information

            Additional Info:
            This firm is headquartered at 9700 David Taylor Dr
            Charlotte, NC 28262.

            All complaints from residents of NC & SC are processed by BBB of Southern Piedmont and Western NC https://www.bbb.org/en/us/local-bbb/bbb-of-southern-piedmont-and-western-n.c.
            See all additional business information

            Contact Information

            410 W Chapel Hill St

            Durham, NC 27701-3617

            Get Directions
            Visit Website
            (919) 977-2001

            Customer Reviews

            1.2/5

            All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

            Average of 186 Customer Reviews

            Read HQ ReviewsStart a Review

            Customer Complaints

            691 complaints closed in last 3 years

            256 complaints closed in last 12 months

            All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

            Read HQ ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 120

            This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

            View HQ Business Profile

            Related Categories

            Products & Services

            A part of top US power firm Duke Energy, the regulated utility provides electricity services to about 2.4 million customers in North and South Carolina. Operating in a 24,000-square mile service territory, Duke Energy Carolinas has 101,400 miles of distribution cable. Its transmission system spans 13,100 miles. The utility has a net generating capacity of about 19,200 MW from interests in fossil-fueled, nuclear, and hydroelectric power plants. Duke Energy Carolinas also sells power to wholesale customers.

            Business Details

            Location of This Business
            410 W Chapel Hill St, Durham, NC 27701-3617
            Headquarters
            9700 David Taylor Dr, Charlotte, NC 28262-2363
            BBB File Opened:
            7/1/1974
            Years in Business:
            120
            Business Started:
            1/1/1904
            Business Incorporated:
            11/27/1963
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            630
            Alternate Business Name
            • Duke Power Company
            • Progress Energy
            • Carolina Power & Light
            • Duke Energy Progress
            Contact Information

            Principal

            • Ms. Heather Minter

            Customer Contact

            • Mr. Davis Montgomery, Customer Relations Specialist
            • Mr. Ted Allen, Exec. Staff Asst.
            • Mr. Felix Delarosario
            • Ms. Brenda Duke, Billing
            • Ms. Heather Minter
            Additional Contact Information

            Fax Numbers

            • (919) 968-2413
              Other Fax
            • (919) 687-3219
              Other Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Local BBB

            BBB of Eastern Carolinas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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