Additional business information
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers clearer to consumers, and remove misleading or deceptive statements.
On August 24, 2023, Better Business Bureau of Central and Northwest NC contacted the business regarding advertisements on their website, https://tripleasteelstructures.com/, and social media, https://www.facebook.com/tripleasteelstructures/, stating:
Free Delivery and Installation Available
With Triple-A Steel Structures, you only pay on delivery after a small deposit, and delivery, as well as installation, stay free every time.
Satisfied customers say their service, free delivery, and installation exceed expectations.
Free delivery, great service, and complimentary installation keep them coming back.
Free install & delivery
Triple-A Steel Structures is proud to be the #1 custom metal building dealer of choice for residential and commercial clients nationwide.
The Best Lead Times in the Business
Do you want to experience world-class customer service, industry-best lead times, reliable services, and enjoy access to professional consultation, you should buy from America’s go-to custom metal barn dealer, Triple-A Steel Structures.
20-year Limited Rust-Through Warranty On: 12 Gauge Framing
Limited Lifetime Warranty on All Certified Units for Wind and Snow Loads
1 Year Workmanship Warranty From The Date Of Installation
10-year Limited Rust-Through Warranty On: 14 Gauge Framing
Then, enjoy a 20-year limited rust-through warranty on your 12-gauge framing.
With a 1-year workmanship warranty and a limited lifetime warranty on certified buildings, you can enjoy safety and peace of mind if you keep up on maintenance and normal care.
100% Satisfaction Guarantee
Not only are we the best in the industry in terms of pricing, lead times, and quality structures, but we will not rest until you are satisfied with your dream metal building.
American Made Steel
Made in USA
Thanks to an extensive network and streamlined processes, Triple-A Steel Structures can offer top-quality metal buildings at industry-best prices.
With the highest quality and best-priced metal garages in the industry, Triple-A Steel Structures impresses customers as an expert dealer of steel buildings and metal garages.
We’ve got the best prices on regular roof RV metal carports in the business, whether you’re choosing a basic prefab kit that starts at around $1,500 or you’ve got a list of customization ideas as long as your arm.
Best Price Every Time
Lowest Monthly Payments
Price Match Guarantee
Our Price guarantee
Basic Principles of the Code requires that advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
Lowest Prices, Underselling claims - Despite an advertiser's best efforts to ascertain competitive prices, the rapidity with which prices fluctuate and the difficulty of determining prices of all sellers at all times preclude an absolute knowledge of the truth of unqualified underselling/lowest price claims.
Price equaling, meeting competitors' prices - When advertisers offer a price match guarantee, the offer should be made in good faith, include all necessary information to take advantage of it, and not place unreasonable burdens on the consumer who wants to take advantage of the offer.
Warranties or Guarantees - When “satisfaction guaranteed” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed. Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.
When using the term "warranty" or "guarantee" in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser's website or, in the case of mail or telephone order sales, made available free on written request.
Free - Use of the word free includes a requirement, among others, that the “free” item actually is free. When offered with the purchase of another item, the free item should not be paid for by an increase in the regular price of the other item.
Objective Superlative Claims - Claims that relate to tangible qualities and performance values of a product or service can be used when the advertiser has substantiation. An example of a claim requiring substantiation would be "#1 car sales in the city."
“Made in USA” Claims state "Made in USA," and similar terms used to describe the origin of a product must be truthful and substantiated. In general, all or virtually all of the product must be made in the USA. Qualified “Made in USA” claims can made be under certain circumstances and with appropriate disclosures.
Credit - Offering credit to consumers comes with numerous requirements which must be met. In addition, if promising “easy credit,” or “guaranteed financing” or like terms, the consumer should receive what is promised. If an advertisement of closed-end credit contains any of the triggering terms:
- · The amount or percentage of any down payment;
- · The number of payments or period of repayment;
- · The amount of any payment, expressed either as a percentage or as a dollar amount; or
- · The amount of any finance charge.
All three specific disclosures must also be stated, clearly and conspicuously:
- The amount or percentage of the down payment;
- The terms of repayment; and
- The “annual percentage rate,” using that term spelled out in full or the abbreviation “APR.” If the rate may be increased after consummation of the credit transaction, that fact must be disclosed.
The business responded but, as of Sept 29, 2023, has failed to substantiate, modify, or discontinue the statements.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 200 Blanket Ln, Elkin, NC 28621
- BBB File Opened:
- 8/14/2023
- Years in Business:
- 2
- Business Started:
- 4/27/2022
- Accredited Since:
- 3/28/2024
- Type of Entity:
- Sole Proprietorship
- Related Businesses
Customer Complaints
3 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/11/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Josh O.
5 stars10/28/2024
Triple A Steel Structures Response
10/29/2024
Triple A Steel Structures Response
10/29/2024
Triple A Steel Structures Response
10/29/2024
Triple A Steel Structures Response
10/29/2024
Triple A Steel Structures Response
10/29/2024
Triple A Steel Structures Response
10/29/2024
Triple A Steel Structures Response
10/29/2024
Triple A Steel Structures Response
10/29/2024
Triple A Steel Structures Response
10/29/2024
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