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Find a Location

Vehealt has 1 locations, listed below.

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    Business ProfileforVehealt

    Online Retailer

    Current Alerts For This Business

    Alert:

    In August 2022, BBB investigated Vehealt ‘s business practices. This investigation was prompted by complaints. One complainant “purchased a walking trimmer from the Vehealt company” expecting to receive a tracking number in 3-5 business days. The customer “finally got the tracking number and was told I would receive my walking trimmer within 10-20 business days” but “was sent another email with a new tracking number”. When the package was received, the complainant stated “it was not my walking trimmer it was a small package that contained a wash cloth and the item was a cool down cloth. Not the walking trimmer I originally ordered for $77.26”. The complainants have been unable to get their requested refunds or to contact the business.

    On August 16, 2022, BBB sent a request to Vehealt with the following questions:

    • ·        Business start date
    • ·        Physical location and mailing address (if different)
    • ·        Preferred method of contact (mail, fax, or email)
    • ·        A brief description of the products or services your company offers
    • ·        Information on how and where your company advertises
    • ·        Copies of marketing materials provided to your customers
    • ·       Any additional information that would enable BBB to better understand your business
    • ·       What is your connection to these websites?

    On August 16, 2022, BBB checked the website (https://www.vehealt.com/) to determine when it was created and where it was registered. The website was created on April 6, 2022, and the registrant name/information was not disclosed.

    As of August 31, 2022, BBB has exhausted all forms of contact with the business. No response has been received to email or postal mail communications. Lastly, the phone number included on the contact page is disconnected.  

    BBB suggests that any consumers who placed an order with this business and have not received their products, should dispute the charges with either their banks or credit card companies.

    Consumers with outstanding concerns are encouraged to submit a report in BBB Scam Tracker, https://www.bbb.org/scamtracker, and may also wish to contact legal counsel and the FBI’s Internet Crime Complaint Center IC3, https://www.ic3.gov/

    For additional information about scam risk, consumers can visit 2021 BBB Scam Tracker Risk Report, https://www.bbbmarketplacetrust.org/riskreport.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Graham, NC 27253-2119
    BBB File Opened:
    8/15/2022
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Smart shopping online

    Customer Complaints

    13 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    wayne a

    1 star

    12/09/2022

    Absolutely a scam -ordered a 3 wheel bicycle in August,2022 - tracked delivery - supposedly made it to my area - never delivered - notified supplier - was told to contact the USPS - did so, they showed the product tracking # not in their system, notified provider, they said they would send the product out again; once more, tracking info showed the product delivered to my area, never delivered, this time tracking info said product lost - contacted supplier and said I wanted my $ back - they said they would send product again - they were told no - went back and forth 2-3 times as they finally said they would send me back the cost of the item less what they paid for shipping, I said no, finally settled for cost of item less $10 - they said I would get a credit within 5-7 days to the billing device used - never received a credit - got back to the supplier asking where my $ was - no response after a week - assuming I can kiss my money goodbye - don't want to see another person get ripped off so I am filing this complaint if it helps someone else - I have kept copies of all email correspondence if another party needs such to collaborate what I have said - includes email addresses, dates, etc. If I could have I wouldn't even give them a 1 star rating but there is nothing lower to choose from

    Local BBB

    BBB® of Central and Northwest North Carolina

    BBB Reports On

    BBB reports on known marketplace practices.

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