Business ProfileforVehealt
Current Alerts For This Business
In August 2022, BBB investigated Vehealt ‘s business practices. This investigation was prompted by complaints. One complainant “purchased a walking trimmer from the Vehealt company” expecting to receive a tracking number in 3-5 business days. The customer “finally got the tracking number and was told I would receive my walking trimmer within 10-20 business days” but “was sent another email with a new tracking number”. When the package was received, the complainant stated “it was not my walking trimmer it was a small package that contained a wash cloth and the item was a cool down cloth. Not the walking trimmer I originally ordered for $77.26”. The complainants have been unable to get their requested refunds or to contact the business.
On August 16, 2022, BBB sent a request to Vehealt with the following questions:
- · Business start date
- · Physical location and mailing address (if different)
- · Preferred method of contact (mail, fax, or email)
- · A brief description of the products or services your company offers
- · Information on how and where your company advertises
- · Copies of marketing materials provided to your customers
- · Any additional information that would enable BBB to better understand your business
- · What is your connection to these websites?
On August 16, 2022, BBB checked the website (https://www.vehealt.com/) to determine when it was created and where it was registered. The website was created on April 6, 2022, and the registrant name/information was not disclosed.
As of August 31, 2022, BBB has exhausted all forms of contact with the business. No response has been received to email or postal mail communications. Lastly, the phone number included on the contact page is disconnected.
BBB suggests that any consumers who placed an order with this business and have not received their products, should dispute the charges with either their banks or credit card companies.
Consumers with outstanding concerns are encouraged to submit a report in BBB Scam Tracker, https://www.bbb.org/scamtracker, and may also wish to contact legal counsel and the FBI’s Internet Crime Complaint Center IC3, https://www.ic3.gov/.
For additional information about scam risk, consumers can visit 2021 BBB Scam Tracker Risk Report, https://www.bbbmarketplacetrust.org/riskreport.
At-a-glance
Related Categories
Business Details
- Location of This Business
- Graham, NC 27253-2119
- BBB File Opened:
- 8/15/2022
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
13 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
1 Customer Reviews
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Most Recent Customer Review
wayne a
1 star12/09/2022
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