Business ProfileforBean Brothers Landscaping, LLC

Let's start like this: the day they were supposed to start, it was a no-show; we had to call them, and then after calling them, I was told they were trying to fit us in, even though we already had a scheduled appointment. I asked if they could come on the following day, and they said they would try, but more than likely, it would be Monday or Tuesday; at this point and time, I asked for our money to be refunded; I was told by Mr. ***** the owner or representative if they give me a refund, they will still keep 25%, I felt we were stuck, and we had to stick it out. This ********************* Bean Brothers service, is atrocious; they dug our pavers up out of the ground and left them all over the place; the pavers are lying on the top ground, and we have had people trip and fall, one of the jobs they were supposed to remove all the old mulch so that we could start to grow grass the correct way, they left tons of mulch, and more importantly they used fescue seed, when we have Bermuda grass growing already, Bean Brothers Landscaping Services is the worst service I have ever experienced from a landscaping company. I politely contacted the owner and said we were only interested in what was agreed upon in our first service agreement.If you can't do what was originally agreed upon, please refund our money, After a few emails back and forth, Bean Brothers sent us an email, saying they would refund all our money if we didn't do a review or say anything disparaging, but we must first sign an agreement. I could go on and on, about how bad Bean Brother Land Scaping is. But I don't have enough space, beware and stay clear of Bean Brothers Landscaping Services. I believe they have a lot of bad reviews, but they are sending people Non Defamation Agreement, If I could attach pictures I would show you. Base on my experience dealing with Bean Brother Landscaping is Company and Services, it was the worst landscaping services ever!!

Since this complaint, we have communicated and resolved the complaint with the customer. We are refunding 100% of the amount they have paid and we have decided to also include an additional $500. 

The customer has agreed to remove this dispute once she received the funds.