Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Luihn VantEdge Partners, LLC has 54 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforLuihn VantEdge Partners, LLC

    Restaurants
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/18/2019

    Years in Business: 58

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    Luihn Companies offer a variety of restaurants from full-service to fast food.

    Business Details

    This is a multi-location business.

    Find a Location

    Luihn VantEdge Partners, LLC has 54 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      2950 Gateway Centre Blvd, Morrisville, NC 27560-9615
      BBB File Opened:
      5/6/2009
      Years in Business:
      58
      Business Started:
      1/1/1966
      Business Incorporated:
      1/10/2019
      Accredited Since:
      4/18/2019
      Type of Entity:
      Corporation
      Alternate Business Name
      • KFC/Taco Bell
      • Luihn Four, Inc.
      • Kentucky Fried Chicken
      Contact Information

      Principal

      • Mr. Jody Luihn, President

      Customer Contact

      • Mr. S. Allan Luihn, Chairperson/CEO
      • Mr. Jody Luihn, President
      • Ms. Kristy Dixon, Director of Human Resources
      • Mr. Bruce Penrose, Manager
      Additional Contact Information

      Fax Numbers

      • (919) 850-0727
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Maria C

      1 star

      06/30/2024

      Very rude manager on Sunday, June 30, 2024. I often come during the week to dine in and relax on my phone and usually am treated respectfully by the young woman on the staff. Unfortunately, I believe that my fiance and I were treated disrespectfully by today's manager because she does not like white people. When I arrived at the store, she approached me and told me that I couldn't stay there without ordering anything. I found this preemptively hostile and unnecessary. I assured her that I was a paying customer.I ordered fries, which were served soggy and cold on one side. When my fiance arrived to get his bag, which I was watching for him (it was pouring rain outside), they told me that we had to leave because "y'all aren't even dressed" (my fiance had taken his shirt off temporarily that it would not get soaked outside in a torrential downpour) and "you haven't ordered anything for awhile, Ma'am."For about two months, the women's bathroom at this location did not replace their hand soap so I was forced to use the men's bathroom if I hoped to wash my hands after using the restroom.Additionally, I have applied for a job at this location multiple times. It says "We're hiring" on the doors and windows. Every time I apply on apps like Indeed or Seasoned, I make it to the interview process. Unfortunately, someone at this location must be nixing my application, because every time I follow up or ask them about it, I'm told that they are not hiring. This has happened at least twice. Several months prior, their hiring manager was a black woman who came to the front register area with glassy eyes, and stinking of marijuana.My take away from these instances is that they simply don't like hiring, or serving, white people at this ********* location. It is discrimination, pure and simple. There are no white people on their staff.

      Luihn VantEdge Partners, LLC Response

      07/26/2024

      The customer was emailed on 7/18/2024 for a response to her complaint. The customer did not leave a phone number and did not respond the email. There are several franchisees in the area and we are not sure this was even one of our stores. We would be happy to speak with the customer if she would respond. Thank you.

      ***************************** - HR Business Partner

      Local BBB

      BBB of Eastern Carolinas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.