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          Find a Location

          Steel Buildings & Structures, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileSteel Buildings & Structures, Inc.

            Carports
            Multi Location Business
            BBB accredited business

            Contact Information

            800 Piedmont Triad West Dr

            Mount Airy, NC 27030-9971

            Get Directions
            Visit Website
            (877) 272-8276

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            Customer Reviews

            2.14/5

            Average of 14 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            4 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/3/2018

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Metal manufacturer of various commercial and residential buildings.

            Business Details

            This is a multi-location business.

            Find a Location

            Steel Buildings & Structures, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              800 Piedmont Triad West Dr, Mount Airy, NC 27030-9971
              BBB File Opened:
              11/18/2015
              Years in Business:
              11
              Business Started:
              11/29/2012
              Business Started Locally:
              11/29/2012
              Business Incorporated:
              5/27/2015
              Accredited Since:
              12/3/2018
              Type of Entity:
              Corporation
              Business Management
              • Mr. Javier Herrera, CEO
              • Ms. Monica Herrera Rangel, Vice President
              • Mr. Roger Estrada, Manager
              Contact Information

              Principal

              • Mr. Javier Herrera, CEO

              Customer Contact

              • Mr. Roger Estrada, Manager
              Additional Contact Information

              Fax Numbers

              • (336) 551-3449
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              13 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/23/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Steel garage from Steel Buildings and Structures *** gave a 20 year rust proof warranty on exterior panels. Steel Buildings and Structures (SBSI) in limited warranty only gives a 10 year warranty. But instead roof panels started rusting in a couple of months. Contract for garage was signed on 1/25/2024. Building was delivered on 4/8/2024. **** was discovered and reported to SBSI on 8/21/2024. SBSI requested and received photos of evidence of rusting. On 8/22/2024 SBSI agreed by email that there indeed was rusting. But refused to any remedy saying rusting was caused by small metal shavings from the panels being attached by self tapping metal screws. Evidence clearly shows this is not the case. Nowhere in limited warranty does it excludes contact of this condition causing a rust thru on coating of panels. It shows an interior product not living up to advertised warranty. Replacement or refund for replacement is all that is being sought for roof only. Contract for building and warranty info was uploaded as an attachment. Price for building on contract was reduced due to garage being put up by the buyer.
              Read More
              Read 12 More Complaints

              Customer Reviews

              14 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Chasity G

              11/12/2024

              Terrible, don't do it. No communication, no one knows anything. They transfer you from person to person into the phone hangs up. The building is a year into the build and they still haven't made anything right. It is crooked, it leaks, it failed inspection twice. They will not send anyone out to ch the repairs. Also the installers do not communicate with the company and have no idea what is going on. Just don't do it.
              Read 13 More Customer Reviews

              Local BBB

              BBB® of Central and Northwest North Carolina

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