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Find a Location

Firehouse Towing & Recovery, Inc. has 1 locations, listed below.

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    Business ProfileforFirehouse Towing & Recovery, Inc.

    Towing Company

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1108 Davidson River Rd, Pisgah Forest, NC 28768-7943
    BBB File Opened:
    2/4/2020
    Years in Business:
    8
    Business Started:
    9/8/2016
    Business Started Locally:
    9/8/2016
    Business Incorporated:
    9/8/2016
    Type of Entity:
    Corporation
    Number of Employees:
    6
    Business Management
    • Mr. Steven Galloway, President
    • Ms. Angela Galloway, Secretary/Treasurer
    Contact Information

    Principal

    • Mr. Steven Galloway, President

    Customer Contact

    • Mr. Steven Galloway, President
    • Ms. Angela Galloway, Secretary/Treasurer
    Additional Contact Information

    Fax Numbers

    • (828) 885-2591
      Primary Fax

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Miranda R

    1 star

    10/21/2022

    My mother is a 68 year old women victim of this mean and unprofessional cruel company. We had parked for 3 mins in front of a restaurant/dry cleaning/nail shop shop to drop me off then Walked me to nail shop. Upon walking in to the nail shop then right back out the car was moved in 1 min to the street.The tow company removed are family car to the side street and when She walked over to her car and begged them not To take it. They (Mexican worker) unleashed there harsh words to get. Example: your not allowed to park there you can go get your car. Your not untitled to park there. My old mother was kind and calm and begged again sorry I didnt see the sign. They were mean and harsh. ******* at her and took her car AFTER 1-2 mins of parking there.This company has no mercy and when I called after they charged her 401.83$ they told me I was a dirty b and my moms car was a piece of S**t. That was the owner. When we went to pick up the car right away it was not even there yet. Because we watched it being towed away. This is a lawful really.The owed also said that he makes 100k a MONTH!!!! His own words ************ This is his phone number to which he used and told me way to much I cant even say it on here. Very vulgar owner.He has to tow 250 cars at 400 a month to make 100,000.00$ Wow and he os stealing the cars. After 2 mins of parking in a wrong spot. Terrible business they are running with there cut throat unprofessional ways and characters working there.

    Firehouse Towing & Recovery, Inc. Response

    10/22/2022

    ******* - I am sorry but I think you have ** confused with another company in your area. Our business is located in *************, **. I am sorry that you and your mother had this awful experience and I can guarantee that non of my employees would ever be disrespectful. Plus, our tow truck has been down for the last several weeks so we haven't been doing any towing. I would appreciate it if you would please correct your comment against my company.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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