Business ProfileforTots to Teens Furniture & Rainbow Play of NC

-Date of Order 10/16/2020 I bought 2 beds, a desk , 2 dressers, and a crib for them and literally all of the items are in the trash. The first set of beds was assembled incorrectly with no brackets and screws and slats backwards an absolute mess and broke right away because it was installed with the wrong slats and screws for a completely different model and size bed. Tots to Teens came out and said they were going to fix it and the parts came in they put my beds on lack crates and said oh thee aren't the right pieces we need to order them. That was over a year ago. The desk hut was never installed and because the rails to hold it up were never installed properly, and the first dresser I bought that was part of the set started to peel. At first I thought maybe its the kids they got something on it I have 3 boys so you know anything is possible. Silly me relocating from ** and not knowing where to get kids furniture from I bought another a dresser a red one it was on clearance so I said what the heck I was in to buy my youngest a crib so I placed the order. BIG MISTAKE The corners of the corners of the dresser literally peeled off and bubbled and the bottom of the crib they brought me bent and fell out when I put the crib mattress on top...nothing special just a regular crib mattress...Now fast forward to 3 weeks ago I get a call...Now this is comical that the bed slats from the first two beds are finally in and they want to come install them...let me backtrack a little and provide this very important detail this by saying I bought those beds, desk and dresser in August of ************************************************* 2021 Please tell me where you think those beds are I have moved from a 3rd floor apartment to my own home since then. After the person who called me from Tots to Teens to tell me about the slats looked at the record she admitted it was ridiculous and she would call me back,guess what I am still waiting on that call back Cost: $1147.52